TeraTherm

We contracted Alex B*** and his company, TeraTherm, to install a Geothermal SystemOnce the system was up and running, the duct work collapsed the first winter that it was installedThe circulation and airflow were never adequate to parts of the house causing temperatures to be much higher or lower in certain rooms and overall throughout the house, and the system ran very loudlyAlex continued to tell us that the system had to 'learn our house' and it would 'balance itself' in time and to be patient The final duct collapse occurred in December of and Alex refused to repair it stating that we would not like his rates and to fix it ourselvesWhen another company came out to help, they determined that the HVAC components were inadequately sized and/or incorrectly installedThis company fixed the duct work and for the first time ever, the system is running quietly, efficiently (as evidenced by our electric bill) and effectively, maintaining the set temperature throughout the