There was no sewer leak, but a sink drain line that was leakingEarlier this year we paid a 3rd party plumbing company to replace the entire drain line and that repair failedWe coordinated with that company to warranty their repair but due to rain delays, and their scheduling issues the problem was not rectified within a week and we made the decision to hire another company to repair the line, which took a few more daysThe line has been repaired and no further issuesWe follow all safety guidelines and the area was marked off with florescent barrier tape and conesYes it did have an unpleasant smell, but there was never a safety hazardHaving a water drain line break was not in our control and we diligently resolved it in a timely manner and this alone doesn't negate the agreed upon contract to reserve the apartment with a non-refundable deposit feeLike most apartments in the State of Texas we use the same application and procedures from the Texas Apartment Association which sets fair practice standardsWe have a large demand for our apartments as we continue our rehab and once an applicant applies for a apartment, we guarantee the apartment will be ready for move in, on time, and in excellent conditionSince we take the unit off the market and turn other people away while our staff makes that unit a priority, per the Texas Apartment Association guideline we require a $non-refundable application fee and a $deposit fee that is refundable if we are unable to approve the resident for move inThat applicant signed this application which clearly states thisTexas Apartment Association Application "The application deposit is not a security deposit, but it will be credited toward the required security deposit when the Lease Contract has been signed by all parties; OR it will be refunded under paragraph if you are not approved; OR it will be retained by us as liquidated damages if you fail to sign or attempt to withdraw under paragraph or 7, if you fail to answer any question, or if you give informationIf You Withdraw Before ApprovalYou and any co-applicants may not withdraw your application or the application depositIf, before signing the Lease Contract, you or any co-applicant withdraws an application or notifies us that you’ve changed your mind about renting the dwelling unit, we’ll be entitled to retain all application deposits as liquidated damages, and the parties will then have no further obligation to each other." The applicant was aware of the water line repair and still applied for the apartmentThe applicant was offered to delay their move in by a week with no penalty, but refusedThe applicant was offered an exact floor plan on the other side of the property no where near the water line and refusedThe applicant can still rent the next available unit, now that the line is fixed, and will receive full credit for their deposit fee, but still refusesThe applicant agreed to the terms when signing the application
There was no sewer leak, but a sink drain line that was leaking. Earlier this year we paid a 3rd party plumbing company to replace the entire drain line and that repair...
failed. We coordinated with that company to warranty their repair but due to rain delays, and their scheduling issues the problem was not rectified within a week and we made the decision to hire another company to repair the line, which took a few more days. The line has been repaired and no further issues. We follow all safety guidelines and the area was marked off with florescent barrier tape and cones. Yes it did have an unpleasant smell, but there was never a safety hazard. Having a water drain line break was not in our control and we diligently resolved it in a timely manner and this alone doesn't negate the agreed upon contract to reserve the apartment with a non-refundable deposit fee. Like most apartments in the State of Texas we use the same application and procedures from the Texas Apartment Association which sets fair practice standards. We have a large demand for our apartments as we continue our rehab and once an applicant applies for a apartment, we guarantee the apartment will be ready for move in, on time, and in excellent condition. Since we take the unit off the market and turn other people away while our staff makes that unit a priority, per the Texas Apartment Association guideline we require a $35 non-refundable application fee and a $300 deposit fee that is refundable if we are unable to approve the resident for move in. That applicant signed this application which clearly states this. Texas Apartment Association Application "The application deposit is not a security deposit, but it will be credited toward the required security deposit when the Lease Contract has been signed by all parties; OR it will be refunded under paragraph 10 if you are not approved; OR it will be retained by us as liquidated damages if you fail to sign or attempt to withdraw under paragraph 6 or 7, if you fail to answer any question, or if you give false information. 7. If You Withdraw Before Approval. You and any co-applicants may not withdraw your application or the application deposit. If, before signing the Lease Contract, you or any co-applicant withdraws an application or notifies us that you’ve changed your mind about renting the dwelling unit, we’ll be entitled to retain all application deposits as liquidated damages, and the parties will then have no further obligation to each other." 1. The applicant was aware of the water line repair and still applied for the apartment. 2. The applicant was offered to delay their move in by a week with no penalty, but refused. 3. The applicant was offered an exact floor plan on the other side of the property no where near the water line and refused. 4. The applicant can still rent the next available unit, now that the line is fixed, and will receive full credit for their deposit fee, but still refuses. 5. The applicant agreed to the terms when signing the application.
There was no sewer leak, but a sink drain line that was leakingEarlier this year we paid a 3rd party plumbing company to replace the entire drain line and that repair failedWe coordinated with that company to warranty their repair but due to rain delays, and their scheduling issues the problem was not rectified within a week and we made the decision to hire another company to repair the line, which took a few more daysThe line has been repaired and no further issuesWe follow all safety guidelines and the area was marked off with florescent barrier tape and conesYes it did have an unpleasant smell, but there was never a safety hazardHaving a water drain line break was not in our control and we diligently resolved it in a timely manner and this alone doesn't negate the agreed upon contract to reserve the apartment with a non-refundable deposit feeLike most apartments in the State of Texas we use the same application and procedures from the Texas Apartment Association which sets fair practice standardsWe have a large demand for our apartments as we continue our rehab and once an applicant applies for a apartment, we guarantee the apartment will be ready for move in, on time, and in excellent conditionSince we take the unit off the market and turn other people away while our staff makes that unit a priority, per the Texas Apartment Association guideline we require a $non-refundable application fee and a $deposit fee that is refundable if we are unable to approve the resident for move inThat applicant signed this application which clearly states thisTexas Apartment Association Application "The application deposit is not a security deposit, but it will be credited toward the required security deposit when the Lease Contract has been signed by all parties; OR it will be refunded under paragraph if you are not approved; OR it will be retained by us as liquidated damages if you fail to sign or attempt to withdraw under paragraph or 7, if you fail to answer any question, or if you give informationIf You Withdraw Before ApprovalYou and any co-applicants may not withdraw your application or the application depositIf, before signing the Lease Contract, you or any co-applicant withdraws an application or notifies us that you’ve changed your mind about renting the dwelling unit, we’ll be entitled to retain all application deposits as liquidated damages, and the parties will then have no further obligation to each other." The applicant was aware of the water line repair and still applied for the apartmentThe applicant was offered to delay their move in by a week with no penalty, but refusedThe applicant was offered an exact floor plan on the other side of the property no where near the water line and refusedThe applicant can still rent the next available unit, now that the line is fixed, and will receive full credit for their deposit fee, but still refusesThe applicant agreed to the terms when signing the application
Terrace Vine apartments is the name of the apartments at *** *** ** ***, Tx ***. Thanks, *** ***
There was no sewer leak, but a sink drain line that was leaking. Earlier this year we paid a 3rd party plumbing company to replace the entire drain line and that repair...
failed. We coordinated with that company to warranty their repair but due to rain delays, and their scheduling issues the problem was not rectified within a week and we made the decision to hire another company to repair the line, which took a few more days. The line has been repaired and no further issues. We follow all safety guidelines and the area was marked off with florescent barrier tape and cones. Yes it did have an unpleasant smell, but there was never a safety hazard. Having a water drain line break was not in our control and we diligently resolved it in a timely manner and this alone doesn't negate the agreed upon contract to reserve the apartment with a non-refundable deposit fee. Like most apartments in the State of Texas we use the same application and procedures from the Texas Apartment Association which sets fair practice standards. We have a large demand for our apartments as we continue our rehab and once an applicant applies for a apartment, we guarantee the apartment will be ready for move in, on time, and in excellent condition. Since we take the unit off the market and turn other people away while our staff makes that unit a priority, per the Texas Apartment Association guideline we require a $35 non-refundable application fee and a $300 deposit fee that is refundable if we are unable to approve the resident for move in. That applicant signed this application which clearly states this. Texas Apartment Association Application "The application deposit is not a security deposit, but it will be credited toward the required security deposit when the Lease Contract has been signed by all parties; OR it will be refunded under paragraph 10 if you are not approved; OR it will be retained by us as liquidated damages if you fail to sign or attempt to withdraw under paragraph 6 or 7, if you fail to answer any question, or if you give false information. 7. If You Withdraw Before Approval. You and any co-applicants may not withdraw your application or the application deposit. If, before signing the Lease Contract, you or any co-applicant withdraws an application or notifies us that you’ve changed your mind about renting the dwelling unit, we’ll be entitled to retain all application deposits as liquidated damages, and the parties will then have no further obligation to each other." 1. The applicant was aware of the water line repair and still applied for the apartment. 2. The applicant was offered to delay their move in by a week with no penalty, but refused. 3. The applicant was offered an exact floor plan on the other side of the property no where near the water line and refused. 4. The applicant can still rent the next available unit, now that the line is fixed, and will receive full credit for their deposit fee, but still refuses. 5. The applicant agreed to the terms when signing the application.