[WEAK] WORKMANSHIP WARRANTY.............RECOMMEND: GET DESIGN AND WARRANTY DETAILS IN WRITING UPFRONT (LESSON LEARNED) [redacted] OCT 2010: CONTRACTED TERRASCAPING TO INSTALL CONCRETE PAVERS FOR A WALKWAY & PATIO COMBINATION (INCLUDING EXCAVATION AND PROCESSED GRAVEL & COMPACTED SUB GRADE BASE INSTALLATION) [redacted] MARCH 2015: ONLY 4-1/YEARS OF FOOT TRAFFIC, PAVERS HAVE SETTLED AND WIDE GAPS HAVE APPEARED BETWEEN PAVERS [redacted] APRIL 2015: TERRASCAPING (JV) WAS CONTACTED TO ASSESS/ REPAIR UNDER WARRANTY; CONTRACTOR INFORMED THAT A 1-YEAR WARRANTY WAS STANDARD & EXPIRED; ANY REPAIR WOULD BE AT ADDITIONAL COST; $5,LATER, I NOW AM RESPONSIBLE TO REPAIR ON MY OWN NICKEL
[WEAK] WORKMANSHIP WARRANTY.............RECOMMEND: GET DESIGN AND WARRANTY DETAILS IN WRITING UPFRONT (LESSON LEARNED) [redacted] OCT 2010: CONTRACTED TERRASCAPING TO INSTALL CONCRETE PAVERS FOR A WALKWAY & PATIO COMBINATION (INCLUDING EXCAVATION AND PROCESSED GRAVEL & COMPACTED SUB GRADE BASE INSTALLATION) [redacted] MARCH 2015: ONLY 4-1/YEARS OF FOOT TRAFFIC, PAVERS HAVE SETTLED AND WIDE GAPS HAVE APPEARED BETWEEN PAVERS [redacted] APRIL 2015: TERRASCAPING (JV) WAS CONTACTED TO ASSESS/ REPAIR UNDER WARRANTY; CONTRACTOR INFORMED THAT A 1-YEAR WARRANTY WAS STANDARD & EXPIRED; ANY REPAIR WOULD BE AT ADDITIONAL COST; $5,LATER, I NOW AM RESPONSIBLE TO REPAIR ON MY OWN NICKEL