We are sorry that Mr. [redacted] and his fiancé have had to cancel their plans and we certainly sympathize with both of them. However, Mr. [redacted] entered into a rental contract with Lambermont Events on 12/17/14 renting the venue for a day and a half on 11/07/15 in exchange for payments totaling...
$5,500.00. Mr. [redacted] agreed to make a $500.00 non-refundable deposit and an additional 10 non-refundable monthly payments of $500.00 each. Mr. [redacted] made his deposit payment on 12/17/14. He made an electronic monthly payment of $500.00 on 01/31/15, two electronic payments of $500.00 each on 03/01/15 and two electronic payments of $500.00 each on 05/20/15. At the end of July, 2015 Mr. [redacted] called asking if he could alter his contract by changing the date to 05/21/16. Staff graciously agreed to change the date, requested notification of the request in writing and reminded Mr. [redacted] that his deposit would be forfeit. Staff agreed to move the date in spite of the fact that Mr. [redacted] was late in making 80% of his payments. On 08/18/15 Mr. [redacted] cancelled his wedding and requested a refund. Mr. [redacted] was informed, repeatedly, that all payments were non-refundable. In fact all of Mr. [redacted]’s electronic payment receipts clearly stated that those payments were non-refundable. Lambermont Events sells a specified date for a specified event. Once that date is reserved it can no longer be sold. As a point in fact 11/07/15 is now an unsold date. Mr. [redacted] booked that date 11 months in advance. He canceled that date three months in advance while 3 months behind on payments. Lambermont’s policy of no refunds exists because it is not reasonable to rent a wedding venue with a short lead time and with only 3 months left in which to sell it, Mr. [redacted]’s date will remain unsold. Because we are sympathetic to Mr. [redacted]’s problems Lambermont has chosen not to pursue the 3 months of unpaid late payments and the additional 2 months still due.
We are sorry that Mr. [redacted] and his fiancé have had to cancel their plans and we certainly sympathize with both of them. However, Mr. [redacted] entered into a rental contract with Lambermont Events on 12/17/14 renting the venue for a day and a half on 11/07/15 in exchange for payments totaling...
$5,500.00. Mr. [redacted] agreed to make a $500.00 non-refundable deposit and an additional 10 non-refundable monthly payments of $500.00 each. Mr. [redacted] made his deposit payment on 12/17/14. He made an electronic monthly payment of $500.00 on 01/31/15, two electronic payments of $500.00 each on 03/01/15 and two electronic payments of $500.00 each on 05/20/15. At the end of July, 2015 Mr. [redacted] called asking if he could alter his contract by changing the date to 05/21/16. Staff graciously agreed to change the date, requested notification of the request in writing and reminded Mr. [redacted] that his deposit would be forfeit. Staff agreed to move the date in spite of the fact that Mr. [redacted] was late in making 80% of his payments. On 08/18/15 Mr. [redacted] cancelled his wedding and requested a refund. Mr. [redacted] was informed, repeatedly, that all payments were non-refundable. In fact all of Mr. [redacted]’s electronic payment receipts clearly stated that those payments were non-refundable. Lambermont Events sells a specified date for a specified event. Once that date is reserved it can no longer be sold. As a point in fact 11/07/15 is now an unsold date. Mr. [redacted] booked that date 11 months in advance. He canceled that date three months in advance while 3 months behind on payments. Lambermont’s policy of no refunds exists because it is not reasonable to rent a wedding venue with a short lead time and with only 3 months left in which to sell it, Mr. [redacted]’s date will remain unsold. Because we are sympathetic to Mr. [redacted]’s problems Lambermont has chosen not to pursue the 3 months of unpaid late payments and the additional 2 months still due.