Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.]The offer to deduct the $gift card amount from an order came to late....after the gift card had been rejected on Territory Ahead's website and live phone order The givers of the gift card had the gift card purchase voided by their credit card company and the amount credited back to their account Holders of Territory Ahead gift cards should not have to go through the process required by [redacted] to redeem a gift card Totally unacceptable for something that should be a simple transaction Please note, this was the second time unnecessary difficultly was encountered by me in trying to redeem a gift card issued by Territory Ahead I have asked my family to never again purchase a gift card or any item from Territory ahead as a gift for me Totally not worth the frustration Regards, [redacted] ***
I apologize once againYou did not receive the credit as I had statedYour card has been credited todayBelow is a one time use promotion code good for $You can not use another promo code with it, but it doesn't have any hurdles Once again, I express my sincere apology for the performance of Territory Ahead We are striving to be better than this and I hope that in the future you will consider shopping with us again [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I get that I was refunded the price to where it should be but that doesn't change that they are charging credit cards on file without authorization from the cardholder I would like an explanation as to how they think they can charge a credit card, when their policy as stated on line says when returning by mail please include payment information for any differences in price I submitted no such payment information for them They are violating their own policy as stated Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.]The offer to deduct the $gift card amount from an order came to late....after the gift card had been rejected on Territory Ahead's website and live phone order The givers of the gift card had the gift card purchase voided by their credit card company and the amount credited back to their account Holders of Territory Ahead gift cards should not have to go through the process required by [redacted] to redeem a gift card Totally unacceptable for something that should be a simple transaction Please note, this was the second time unnecessary difficultly was encountered by me in trying to redeem a gift card issued by Territory Ahead I have asked my family to never again purchase a gift card or any item from Territory ahead as a gift for me Totally not worth the frustration Regards, [redacted] ***
I apologize once againYou did not receive the credit as I had statedYour card has been credited todayBelow is a one time use promotion code good for $You can not use another promo code with it, but it doesn't have any hurdles Once again, I express my sincere apology for the performance of Territory Ahead We are striving to be better than this and I hope that in the future you will consider shopping with us again [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I get that I was refunded the price to where it should be but that doesn't change that they are charging credit cards on file without authorization from the cardholder I would like an explanation as to how they think they can charge a credit card, when their policy as stated on line says when returning by mail please include payment information for any differences in price I submitted no such payment information for them They are violating their own policy as stated Regards, [redacted]