Spent hours on my boatAnd charged hours labor to tell me my computer was no goodI brought boat home sent ecu to get checked and there was nothing wrong with it so looked at boat myself and found corrosion in fuse boxdollar fuse box fix compared to the hours labor they charged and would have had me buy a dollar computerI sent an email to tell them they made a mistake hoping for at least a partial refund but they did not respondI don't mind paying the labor when the diagnosis is right but not when it's wrongEspecially in hours the diagnosis should have been right
Very poor customer service when it comes to servicing commercial accounts
Spent hours on my boatAnd charged hours labor to tell me my computer was no goodI brought boat home sent ecu to get checked and there was nothing wrong with it so looked at boat myself and found corrosion in fuse boxdollar fuse box fix compared to the hours labor they charged and would have had me buy a dollar computerI sent an email to tell them they made a mistake hoping for at least a partial refund but they did not respondI don't mind paying the labor when the diagnosis is right but not when it's wrongEspecially in hours the diagnosis should have been right