Complaint: [redacted] I am rejecting this response because: It is the same response placed on Yelp without the condescending comments I reposnded there that it was the same customer is wrong attitude conveyed over the phone I will send them the $as agreed to which makes my loss &instead of $ If they truly believed in there product and service, their owner would have called me and waived all charges I have a Kinetico ro system for parts on eBay Regards, [redacted]
Hello Mr [redacted] Thank you for allowing me the opportunity to reply to your concerns An itemized statement along with a copy of the explanation of benefits from your insurance company will go out in the mail tomorrow morning.We billed your insurance a total amount of $ They allowed $and applied that dollar amount to your deductible We took a contractual adjustment in the amount of $331.77.Please let me know if I can be of further assistance to youBest Regards,Jennifer
Complaint: [redacted] I am rejecting this response because: It is the same response placed on Yelp without the condescending comments I reposnded there that it was the same customer is wrong attitude conveyed over the phone I will send them the $as agreed to which makes my loss &instead of $ If they truly believed in there product and service, their owner would have called me and waived all charges I have a Kinetico ro system for parts on eBay Regards, [redacted]
Hello Mr [redacted] Thank you for allowing me the opportunity to reply to your concerns An itemized statement along with a copy of the explanation of benefits from your insurance company will go out in the mail tomorrow morning.We billed your insurance a total amount of $ They allowed $and applied that dollar amount to your deductible We took a contractual adjustment in the amount of $331.77.Please let me know if I can be of further assistance to youBest Regards,Jennifer