Terry's

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]On a side note, I was instructed by the builder to contact subcontractors directly with any issues.  It is clear that everyone is not on the same page.

We sent a technician to assess Mr [redacted] garage door. The issue turned out to be that the circuit board in his electric operator had  become defective. The technician replaced the circuit board, and Mr [redacted] was billed only for the part, as we furnished the labor under a courtesy warranty...

call.

Complaint: [redacted]
I am rejecting this response because: after initial visit, no one has returned and door has not been repaired,
Regards,
[redacted]