Tesch Service Center

Hi ***, [redacted] picked up vehicle on friday april 22nd, did not say anything then, later in the moring a female called and complained and threatened and hung up on me saying we had to call her back that daytalked to tech that diagnosed vehicle and attempted to call her back and she would not answertried again on monday 25th and still would not answerLeft message that said I would refund her $ for unauthorized work and asked if she wanted to stop by or if she gave use her adress I would send it to herNo reply everOur standard diagnostic fee is hour and comes to $ going back through our records with them I see labor of $ to check out a transmission leak and front end noise on 4/21/On 10/26/$ to diagnose and repair door wiringAnd $ on 8/24/to dignose door motorI can understand why the tech charged to fix latch since he pretty much had to fix it (take panel off and clean and lube it to diagnose it)Wiper motor was never replaced so it still has a bad wiper motor in itThanks, [redacted] Tesch

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Hi ***, *** picked up vehicle on friday april 22nd, did not say anything then, later in the moring a female called and complained and threatened and hung up on me saying we had to call her back that daytalked to tech that diagnosed vehicle and attempted to call her back and she would not
answertried again on monday 25th and still would not answerLeft message that said I would refund her $ for unauthorized work and asked if she wanted to stop by or if she gave use her adress I would send it to herNo reply everOur standard diagnostic fee is hour and comes to $ going back through our records with them I see labor of $ to check out a transmission leak and front end noise on 4/21/On 10/26/$ to diagnose and repair door wiringAnd $ on 8/24/to dignose door motorI can understand why the tech charged to fix latch since he pretty much had to fix it (take panel off and clean and lube it to diagnose it)Wiper motor was never replaced so it still has a bad wiper motor in itThanks, *** Tesch

Hi [redacted], [redacted] picked up vehicle on friday april 22nd, did not say anything then, later in the moring a female called and complained and threatened and hung up on me saying we had to call her back that day. talked to tech that diagnosed vehicle and attempted to call her back and she would not...

answer. tried again on monday 25th and still would not answer. Left message that said I would refund her $ 20.73 for unauthorized work and asked if she wanted to stop by or if she gave use her adress I would send it to her. No reply ever. Our standard diagnostic fee is 1 hour and comes to $ 90.10. going back through our records with them I see labor of $ 64.00 to check out a transmission leak and front end noise on 4/21/2015. On 10/26/2013 $ 112.50 to diagnose and repair door wiring. And $ 37.50 on 8/24/2013 to dignose door motor. I can understand why the tech charged to fix latch since he pretty much had to fix it (take panel off and clean and lube it to diagnose it). Wiper motor was never replaced so it still has a bad wiper motor in it. Thanks, [redacted] Tesch

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.