Teton Toyota has paid for and put new tires on ***’s [redacted] . We also have had the damaged repaired at no cost to the customer. We have sent the tire back to Toyota and requested they send it to [redacted] to be inspected. We have informed the customer that this will take 6-8 weeks for a... response.
Teton Toyota has paid for and put new tires on [redacted]’s [redacted]. We also have had the damaged repaired at no cost to the customer. We have sent the tire back to Toyota and requested they send it to [redacted] to be inspected. We have informed the customer that this will take 6-8 weeks for a...
ToyotaParent Org: Payment Insured Plan IncNotes: 11/10/2015 - Updated by Kathy E[redacted]:KE - We received a copy of the following denial letter sent to the customer by PDS: October 07, 2015[redacted]Re: Your Nunl Service Contract RefundDear Customer: We are in receipt of your request for refund of your Service Contract purchase price. Your claim has been reviewed by the insurer and your refund cannot be processed for the following reason(s):The refund has been denied for the following reason(s):Documentation received indicates the original purchaser failed to notify the administrator within 60 days of the Service Contract expiration date as required by the agreement. The report date to Premier Dealer Services was 9/22/2015 and the Service Contract expiration was 6/30/2015.Please consult the No Use No Lose for which your contractual liability is determined which states under the Conditions section:The refund payable under this Agreement is:4. paid only if all required documents are received by the Administrator within 60 days of the VSC Expiration DateBased upon the fact that the original purchaser failed to notify the administrator within 60 days of the Service Contract expiration as required by the No Use No Lose, we must respectfully decline coverage for this claim.If you have any questions, please do not hesitate to contact our office at 888-316-2139.9/22/2015 - Submitted by Kathy E[redacted]:KE - We received emailed copies of the customer's NUNL agreement and VSC application from Toyota Extra Care. The VSC application just lists the term as 7 years/100,000 miles. There is no expiration date listed. We are missing copies of the customer's current vehicle registration, a notarized odometer statement, the loan agreement, and a No Claims letter from the VSC provider. The documents have been forwarded to the insurance company for verification. The missing documents will be forwarded upon receipt.Please be advised that this customer may have notes in the system prior to the November 3rd, 2014 OAMS update. You may need to search directly in the organization to access previous notes.
Teton Toyota has paid for and put new tires on ***’s [redacted] . We also have had the damaged repaired at no cost to the customer. We have sent the tire back to Toyota and requested they send it to [redacted] to be inspected. We have informed the customer that this will take 6-8 weeks for a... response.
Teton Toyota has paid for and put new tires on [redacted]’s [redacted]. We also have had the damaged repaired at no cost to the customer. We have sent the tire back to Toyota and requested they send it to [redacted] to be inspected. We have informed the customer that this will take 6-8 weeks for a...
response.
Customer Name: [redacted]Agreement No.: [redacted]Vehicle VIN: [redacted]Vehicle Year: 2008Vehicle Make: ToyotaVehicle Model: TundraAgreement Date: 9/16/2009 12:00:00 AMVehicle Odometer: 13058City: ashtonClosed On: 11/10/2015 04:04 PMAuthor: Kathy E[redacted]Organization: Teton...
ToyotaParent Org: Payment Insured Plan IncNotes: 11/10/2015 - Updated by Kathy E[redacted]:KE - We received a copy of the following denial letter sent to the customer by PDS: October 07, 2015[redacted]Re: Your Nunl Service Contract RefundDear Customer: We are in receipt of your request for refund of your Service Contract purchase price. Your claim has been reviewed by the insurer and your refund cannot be processed for the following reason(s):The refund has been denied for the following reason(s):Documentation received indicates the original purchaser failed to notify the administrator within 60 days of the Service Contract expiration date as required by the agreement. The report date to Premier Dealer Services was 9/22/2015 and the Service Contract expiration was 6/30/2015.Please consult the No Use No Lose for which your contractual liability is determined which states under the Conditions section:The refund payable under this Agreement is:4. paid only if all required documents are received by the Administrator within 60 days of the VSC Expiration DateBased upon the fact that the original purchaser failed to notify the administrator within 60 days of the Service Contract expiration as required by the No Use No Lose, we must respectfully decline coverage for this claim.If you have any questions, please do not hesitate to contact our office at 888-316-2139.9/22/2015 - Submitted by Kathy E[redacted]:KE - We received emailed copies of the customer's NUNL agreement and VSC application from Toyota Extra Care. The VSC application just lists the term as 7 years/100,000 miles. There is no expiration date listed. We are missing copies of the customer's current vehicle registration, a notarized odometer statement, the loan agreement, and a No Claims letter from the VSC provider. The documents have been forwarded to the insurance company for verification. The missing documents will be forwarded upon receipt.Please be advised that this customer may have notes in the system prior to the November 3rd, 2014 OAMS update. You may need to search directly in the organization to access previous notes.