Teva Respiratory LLC

I was surprised to get your letter of April 10"I had closed this issue out inasmuch as you had indicated previously your products were greatThat wasHowever, in light of this recent letter thought I would go ahead and return the ProAir RespiClick inhaler to youIt is absolutely worthless to me eventhol paid Sfor it of which find hard to Swallow when the "normal' inhalers work and are much less expensive.I am returning this to you since you said OA was "notable to determine a definitive cause"Since you did not have the product there, perhaps you can use this oneIt is not necessary to replyI will chalk this up to experience and a loss of $and be sure and NOT get this type of inhaler should the need arise in the futureI will make sure of what I am getting before accepting next time.Thank you for taking the time to write, altho saw no need tooYour letter is enclosed for your use as well[redacted] ***

I was surprised to get your letter of April 10". I had closed this issue out inasmuch as you had indicated previously your products were great. That wasHowever, in light of this recent letter thought I would go ahead and return the ProAir RespiClick inhaler to you. It is absolutely worthless to me eventhol paid S53.00 for it of which find hard to Swallow when the "normal' inhalers work and are much less expensive.I am returning this to you since you said OA was "notable to determine a definitive cause". Since you did not have the product there, perhaps you can use this one. It is not necessary to reply. I will chalk this up to experience and a loss of $53 and be sure and NOT get this type of inhaler should the need arise in the future. I will make sure of what I am getting before accepting next time.Thank you for taking the time to write, altho saw no need too. Your letter is enclosed for your use as well.[redacted]

Dear [redacted]: Thank you for taking the time to share your concerns regarding our product ProAir RespiClick 90 mcg Inhalation - Powder.Your complaint was investigated by the Quality Assurance Department at the appropriate manufacturing/packaging site per standard operating procedures. Batch...

records, reserve sample(s), and return sample(s) were examined as applicable to your report.Quality Assurance was not able to determine a definitive cause for your report. Please be assured that all of our products undergo a thorough batch record review, and all test results must conform to FDA approved specifications prior to a product's release.Teva Pharmaceuticals USA is committed to producing the highest quality products and welcomes all feedback that will help us monitor and improve our performance.Respectfully,Teva PharmaceuticalsQuality Assurance Services