Texas Air Cooled Classic Volkswagen Parts & Service

Sent: Tuesday, March 10, 12:PMTo: drteamSubject: RE: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] Hello, We sent out a money order USPS [redacted] to the customerI cannot respond to this complaintLet me knowThank You, Ricardo

Hello,This is in response to the complaint for [redacted] ***We have been in contact with the customer on this complaint.Our last contact with the customer, we came to an agreement to ship the product out to him instead of the refund.The hold up on the product shipment was due to a product shortageWe did have the wiring harness finally in stock and contact the customer to ship it.We did ship the product out using [redacted] service.The tracking number is [redacted] Thank you,Ricardo

Hello, I am very sorry for the delay, We ran out of stock on these, we only had two in stock. I ordered more in from [redacted] and your shipment went out [redacted] . We have been shorthanded as of last month, and I have been struggling to return all calls and emails. If you... have any questions, please let me know. THank you

Ordered parts from Texas aircooled volkswagen in JulyHave not received anything from them and they will not respond to any calls or emails Would not recommend them to anyone

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Hello,This is in response to the complaint for [redacted]We have been in contact with the customer on this complaint.Our last contact with the customer, we came to an agreement to ship the product out to him instead of the refund.The hold up on the product shipment was due to a...

product shortage. We did have the wiring harness finally in stock and contact the customer to ship it.We did ship the product out using [redacted] service.The tracking number is [redacted]Thank you,Ricardo

Hello,
I am very sorry for the delay, We ran out of stock on these, we only had two in stock. I ordered more in from [redacted] and your shipment went out [redacted]. We have been shorthanded as of last month, and I have been struggling to return all calls and emails. If you...

have any questions, please let me know. THank you

Sent: Tuesday, March 10, 2015 12:31 PMTo: drteamSubject: RE: Revdex.com of Houston and South Texas- Complaint regarding Your...

Business #[redacted]   Hello, We sent out a money order USPS [redacted] to the customer. I cannot respond to this complaint. Let me know. Thank You, Ricardo

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]7, and find that this resolution would be satisfactory to me.   And the pack just arrived. Thanks