Texas College Of Traditional Chinese Medicine

Complaint: I am rejecting this response because:The school misrepresented itself to me as the "***" the "Texas Health & Science University." The business uses the title "Texas College Of Traditional Chinese Medicine" strategically and only in specific situations, while using the misnomer in most other situationsWhen I arrived in Texas after considerable expense to move there, I discovered that the school had mis-represented itself to me in brochures as being scientific and medicalI complained that this was misrepresentation, and I was met with very rude denialsI was then expelled on allegations and denied a chance to appeal or discuss the issue with the Board of DirectorsI requested recompensation for my expenses and a refund of my tuition, but this was deniedI was charged for a month's tuition and was not recompensed the considerable expense moving to Texas from New York City Regards, [redacted] ***

This letter in in response to a complaint filed by [redacted] against Texas Health and Science University (***), formerly known as, Texas College of Traditional Chinese MedicineI read the complaint, and it is unfortunate that [redacted] feels that we misled him in our advertising regarding our acupuncture programThe education industry is a highly regulated industry and there is strict oversight to assure there is truth in advertisingThere are several processes that we follow in our admissions department to ensure that we do not mislead students and to maintain good standing with our accrediting agencyThe steps in our admissions process are as follows:Applicant submits an application for admission and pays the application feeThe application is assigned to a representative in our admission department who follows up the applicant on all documents needed to make an admission decisionupon acceptance, the applicant is mailed a copy of our comprehensive school catalog, enrollment agreement, and acceptance letterThe allegation that THSIJ is a "medical school and that we train Medical Doctors (MDs) to practice in the traditional medical field" is completely and without meritNowhere is it mentioned in the enrollment documents that [redacted] is a medical school and that we train Medical Doctors (MDs) to practice in the traditional medical fieldOnce the documents are received, the applicant is required to attend orientation and register for courses.According to our records, [redacted] completed all three steps and sat in class as a registered studentHis recollection of the dates he attended [redacted] is not correctHe states that his service purchase date was on 1-1-16; however, the enrollment agreement that he signed indicates a purchase date of 12-1-14, and a class start date of 1-5-[redacted] Tel ***.***[redacted] Fax ***.***[redacted] www.***.edu Texas Health and Science University Upon a closer inspection of the records contained in his file, and as listed below, there is no evidence that [redacted] misled the student about the quality of intent of the acupuncture programTherefore, his request for an additional refund for tuition and a full refund for travel from Bellerose, NY to Austin, TX to attend school cannot be honored [redacted] completed the required federal return of title IV funds (RT4) when [redacted] was administratively withdrawnThe calculation required that [redacted] refund $3,in unearned tuition to the US Department of Education which was made on 2-24-15.Documents ReviewedStudent Interest Letter (Attachment A)Student Acceptance Letter (Attachment 8)Enrollment Agreement (Attachment C)Intent to Enroll (Attachment D)Student Dismissal Notice (Attachment E)Sincerely, Dr [redacted] VP Academic AffairsTexas Health and

This letter in in response to a complaint filed by [redacted] against Texas Health and Science University ([redacted]), formerly known as, Texas College of Traditional Chinese Medicine. I read the complaint, and it is unfortunate that [redacted] feels that we misled him in our advertising regarding our...

acupuncture program. The education industry is a highly regulated industry and there is strict oversight to assure there is truth in advertising. There are several processes that we follow in our admissions department to ensure that we do not mislead students and to maintain good standing with our accrediting agency. The steps in our admissions process are as follows:1. Applicant submits an application for admission and pays the application fee. The application is assigned to a representative in our admission department who follows up the applicant on all documents needed to make an admission decision.2. upon acceptance, the applicant is mailed a copy of our comprehensive school catalog, enrollment agreement, and acceptance letter. The allegation that THSIJ is a "medical school and that we train Medical Doctors (MDs) to practice in the traditional medical field" is completely false and without merit. Nowhere is it mentioned in the enrollment documents that [redacted] is a medical school and that we train Medical Doctors (MDs) to practice in the traditional medical field.3. Once the documents are received, the applicant is required to attend orientation and register for courses.According to our records, [redacted] completed all three steps and sat in class as a registered student. His recollection of the dates he attended [redacted] is not correct. He states that his service purchase date was on 1-1-16; however, the enrollment agreement that he signed indicates a purchase date of 12-1-14, and a class start date of 1-5-15[redacted] Tel [redacted].[redacted].[redacted] Fax [redacted].[redacted].[redacted] www.[redacted].edu  Texas Health and Science University Upon a closer inspection of the records contained in his file, and as listed below, there is no evidence that [redacted] misled the student about the quality of intent of the acupuncture program. Therefore, his request for an additional refund for tuition and a full refund for travel from Bellerose, NY to Austin, TX to attend school cannot be honored. [redacted] completed the required federal return of title IV funds (RT4) when [redacted] was administratively withdrawn. The calculation required that [redacted] refund $3,369.00 in unearned tuition to the US Department of Education which was made   on 2-24-15.Documents Reviewed1. Student Interest Letter (Attachment A)2. Student Acceptance Letter (Attachment 8)3. Enrollment Agreement (Attachment C)4. Intent to Enroll (Attachment D)5. Student Dismissal Notice (Attachment E)Sincerely, Dr. [redacted]VP Academic AffairsTexas Health and

Complaint: 12558040
I am rejecting this response because:The school misrepresented itself to me as the "[redacted]" the "Texas Health & Science University." The business uses the title "Texas College Of Traditional Chinese Medicine" strategically and only in specific situations, while using the misnomer in most other situations. When I arrived in Texas after considerable expense to move there, I discovered that the school had mis-represented itself to me in brochures as being scientific and medical. I complained that this was misrepresentation, and I was met with very rude denials. I was then expelled on false allegations and denied a chance to appeal or discuss the issue with the Board of Directors. I requested recompensation for my expenses and a refund of my tuition, but this was denied. I was charged for a month's tuition and was not recompensed the considerable expense moving to Texas from New York City. 
Regards,
[redacted]