Sent: Monday, June 26, 3:PMTo: drteamSubject: Complaint ID# [redacted] To Whom It May Concern: My name is Teresa [redacted] and I am the owner of Texas Country CleaningI am responding to complaint ID# [redacted] I had made several attempts to resolve the contract with *** [redacted] on several occasion's in March I presented a new contract to Mr [redacted] ( stand in manager ) and he stated that he was going to stick with the original contractI continued to clean the facility Monday thru Friday and received a day notice on February 27, terminating servicesI continued cleaning thru the end of March and not once received a call from Mr [redacted] only Mr***, whom I spoke withHowever, in order to satisfy my client I will issue out a refund of $1,on July 31, Sincerely,Teresa ***OwnerTexas Country CleaningPhone: (832) 782-8870Email: www.texascountrycleaning.com"Customized cleaning to fit your needs."
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: [redacted] Industries of Texas has reviewed the response made by the business in reference to complaint ID [redacted] , and finds that this resolution would be satisfactory to *** Although the response from Teresa [redacted] makes claims - Texas Country Cleaning did NOT continue cleaning our facility throughout the month of March 2017, as proven by our security badge registry - our desire was to recoup the monthly fee we paid for services during March that we did not receive, and Texas Country Cleaning is agreeing to refund the amountThank you for your efforts in helping to resolve this issue
Sent: Monday, June 26, 2017 3:01 PMTo: drteamSubject: Complaint ID# [redacted] To Whom It May Concern: My name is Teresa [redacted] and I am the owner of Texas Country Cleaning. I am responding to complaint ID# [redacted]. I had made several attempts to resolve the contract with [redacted]...
[redacted] on several occasion's in March 2017. I presented a new contract to Mr. [redacted] ( stand in manager ) and he stated that he was going to stick with the original contract. I continued to clean the facility Monday thru Friday and received a 30 day notice on February 27, 2017 terminating services. I continued cleaning thru the end of March and not once received a call from Mr. [redacted] only Mr. [redacted], whom I spoke with. However, in order to satisfy my client I will issue out a refund of $1,458.00 on July 31, 2017. Sincerely,Teresa [redacted]OwnerTexas Country CleaningPhone: (832) 782-8870Email: www.texascountrycleaning.com"Customized cleaning to fit your needs."
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:[redacted] Industries of Texas has reviewed the response made by the business in reference to complaint ID [redacted], and finds that this resolution would be satisfactory to [redacted]. Although the response from Teresa [redacted] makes false claims - Texas Country Cleaning did NOT continue cleaning our facility throughout the month of March 2017, as proven by our security badge registry - our desire was to recoup the monthly fee we paid for services during March 2017 that we did not receive, and Texas Country Cleaning is agreeing to refund the amount. Thank you for your efforts in helping to resolve this issue.
Sent: Monday, June 26, 3:PMTo: drteamSubject: Complaint ID# [redacted] To Whom It May Concern: My name is Teresa [redacted] and I am the owner of Texas Country CleaningI am responding to complaint ID# [redacted] I had made several attempts to resolve the contract with *** [redacted] on several occasion's in March I presented a new contract to Mr [redacted] ( stand in manager ) and he stated that he was going to stick with the original contractI continued to clean the facility Monday thru Friday and received a day notice on February 27, terminating servicesI continued cleaning thru the end of March and not once received a call from Mr [redacted] only Mr***, whom I spoke withHowever, in order to satisfy my client I will issue out a refund of $1,on July 31, Sincerely,Teresa ***OwnerTexas Country CleaningPhone: (832) 782-8870Email: www.texascountrycleaning.com"Customized cleaning to fit your needs."
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: [redacted] Industries of Texas has reviewed the response made by the business in reference to complaint ID [redacted] , and finds that this resolution would be satisfactory to *** Although the response from Teresa [redacted] makes claims - Texas Country Cleaning did NOT continue cleaning our facility throughout the month of March 2017, as proven by our security badge registry - our desire was to recoup the monthly fee we paid for services during March that we did not receive, and Texas Country Cleaning is agreeing to refund the amountThank you for your efforts in helping to resolve this issue
Sent: Monday, June 26, 2017 3:01 PMTo: drteamSubject: Complaint ID# [redacted] To Whom It May Concern: My name is Teresa [redacted] and I am the owner of Texas Country Cleaning. I am responding to complaint ID# [redacted]. I had made several attempts to resolve the contract with [redacted]...
[redacted] on several occasion's in March 2017. I presented a new contract to Mr. [redacted] ( stand in manager ) and he stated that he was going to stick with the original contract. I continued to clean the facility Monday thru Friday and received a 30 day notice on February 27, 2017 terminating services. I continued cleaning thru the end of March and not once received a call from Mr. [redacted] only Mr. [redacted], whom I spoke with. However, in order to satisfy my client I will issue out a refund of $1,458.00 on July 31, 2017. Sincerely,Teresa [redacted]OwnerTexas Country CleaningPhone: (832) 782-8870Email: www.texascountrycleaning.com"Customized cleaning to fit your needs."
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:[redacted] Industries of Texas has reviewed the response made by the business in reference to complaint ID [redacted], and finds that this resolution would be satisfactory to [redacted]. Although the response from Teresa [redacted] makes false claims - Texas Country Cleaning did NOT continue cleaning our facility throughout the month of March 2017, as proven by our security badge registry - our desire was to recoup the monthly fee we paid for services during March 2017 that we did not receive, and Texas Country Cleaning is agreeing to refund the amount. Thank you for your efforts in helping to resolve this issue.