Response to the above mentioned Revdex.com complaint regarding: [redacted] [redacted] ***Facts:Contract was signed with [redacted] on 7-8-16.Initial Letter of representation sent to insurance carrier on 7/11/6Estimate by [redacted] done on 7/18/167/18/Letter of Representation was sent to carrier with estimate totaling $30,747.27and photos8/4/TEPA sent a letter to carrier requesting a claim determination.8/18/TEPA sent a letter to carrier requesting a claim determination.8/22/TEPA sent a letter to carrier requesting a claim determination.9/12/email sent to adjuster requesting a re inspection10/3/TEPA sent a letter to carrier requesting a claim determination.10/11/Re inspection of property was coordinated with insured, carrier adjuster and [redacted] *** Alternate carrier adjuster wanted to go property 10/11/but Mr [redacted] stated that his wife was having surgery so they could not perform the re inspection on that day.10/12/Re inspection of property took place between carrier adjuster and estimator/PA [redacted] ***.10/25/received adjuster revised estimate after re inspection Estimate dated 10/18/ Total replacement cost value is $14,146.51.11/1/per insurance carrier inside adjuster [redacted] said he was getting the check payment issued pending management approval.As you can see from our file notes, the delay was not with us but rather with the insurance carrier We as a company did expend resources and worked for Mr [redacted] , so his request to cancel our contract is not acceptable There is a difference in the estimate done by [redacted] and the carrier At this point Mr [redacted] can accept the offer from the carrier which is less than half of the damage repair estimate done by [redacted] ***, and over days and still not actually paid, or he can hire an independent appraiser or hire an attorney.Attached you will find a copy of the above mentioned correspondence.Kindest Regards, [redacted] Texas Public Adjuster License # [redacted] License # [redacted]
dated 1/4/made by [redacted] & E [redacted] - After much communication with this client, a complaint was made with the Revdex.com and with TDIHowever, this claim has since been released and closed with TDIAs you can see the document attached, the Texas Department of Insurance was made aware of all the paperwork we completed to rectify this matterThey sent a letter explaining that "The Consumer Protection Section is closing this complaint file"
Response to the above mentioned Revdex.com complaint regarding: [redacted] [redacted] ***Facts:Contract was signed with [redacted] on 7-8-16.Initial Letter of representation sent to insurance carrier on 7/11/6Estimate by [redacted] done on 7/18/167/18/Letter of Representation was sent to carrier with estimate totaling $30,747.27and photos8/4/TEPA sent a letter to carrier requesting a claim determination.8/18/TEPA sent a letter to carrier requesting a claim determination.8/22/TEPA sent a letter to carrier requesting a claim determination.9/12/email sent to adjuster requesting a re inspection10/3/TEPA sent a letter to carrier requesting a claim determination.10/11/Re inspection of property was coordinated with insured, carrier adjuster and [redacted] *** Alternate carrier adjuster wanted to go property 10/11/but Mr [redacted] stated that his wife was having surgery so they could not perform the re inspection on that day.10/12/Re inspection of property took place between carrier adjuster and estimator/PA [redacted] ***.10/25/received adjuster revised estimate after re inspection Estimate dated 10/18/ Total replacement cost value is $14,146.51.11/1/per insurance carrier inside adjuster [redacted] said he was getting the check payment issued pending management approval.As you can see from our file notes, the delay was not with us but rather with the insurance carrier We as a company did expend resources and worked for Mr [redacted] , so his request to cancel our contract is not acceptable There is a difference in the estimate done by [redacted] and the carrier At this point Mr [redacted] can accept the offer from the carrier which is less than half of the damage repair estimate done by [redacted] ***, and over days and still not actually paid, or he can hire an independent appraiser or hire an attorney.Attached you will find a copy of the above mentioned correspondence.Kindest Regards, [redacted] Texas Public Adjuster License # [redacted] License # [redacted]
dated 1/4/made by [redacted] & E [redacted] - After much communication with this client, a complaint was made with the Revdex.com and with TDIHowever, this claim has since been released and closed with TDIAs you can see the document attached, the Texas Department of Insurance was made aware of all the paperwork we completed to rectify this matterThey sent a letter explaining that "The Consumer Protection Section is closing this complaint file"