This is a legitimate balance but at patient request I have provided a hardship write off of this balance and will let the patient know.
Lynda W[redacted]
Business Office Manager
Texas ENT Specialists
[redacted]
The hardship write off was entered before my last response. The account balance is at $0 but if you would like to discuss this further I am happy to discuss this via the phone. My phone # is [redacted]
This is a legitimate balance but at patient request I have provided a hardship write off of this balance and will let the patient know.
Lynda W[redacted]
Business Office Manager
Texas ENT Specialists
[redacted]
The hardship write off was entered before my last response. The account balance is at $0 but if you would like to discuss this further I am happy to discuss this via the phone. My phone # is [redacted]
I have spoken to this patient today and it is resolved. Apology provided and discount will be applied by vendor involved.