Texas Enterprises

[redacted] ,I am sorry but I cannot send you anything showing you it was reflectedWe were able to verify by phone with [redacted] that the policy was cancelled when you requested itWe then had to call [redacted] to verify it was applied to your accountIf it will help you can contact [redacted] directly and verify it was applied to your accountYou can reach them at ###-###-####Thank you sir

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Once again Westchester Toyota's response does not address the issues raised in my initial complaintOn Oct**, 2014, the day of the incident, I very much wanted to "sit and talk" with [redacted] (the [redacted] referenced) however it was [redacted] who would not come out of his office to talk with meI told my [redacted] , [redacted] , TWICE that I wanted to speak with himBoth times she went back to the office area, returned and said that he "would be right out." He never showed up.Also be aware that my initial email complaint was sent to [redacted] He did not respondInstead I received the one and ONLY email which I quoted in its entirety in my last responseIt was sent by [redacted] , NOT by [redacted] [redacted] had ample opportunity to communicate with me if he so desired.That being said, rest assured that I am willing to speak with a representative of Westchester ToyotaIf Westchester Toyota truly wants to resolve this issue they can have a representative contact me directlyThis representative MUST have the authority to negotiate and deliver on any settlement we may agree toI have no intention of negotiating with multiple parties or of being passed off between different representativesONE representative, with TRUE AUTHORITY, acting in GOOD FAITH, can resolve this matter in ONE phone callSincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Please send accurate copy of UPDATED statement When I look at statement online It does not reflect the credit Please send paper statement to my address Or advise howi can see credit reflected on account Because as of now I am unable to see the credit applied I have attached a pic Reflecting no credit In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]