Vehicle damaged in their parking lot and managment WILL NOT own up to what they promised us! They are now ignoring my calls and emails!
My husband and I chose The Hilton hotel on Pensacola beach to end our night celebrating our year wedding anniversary! When we were getting ready to leave the hotel my husband notice someone busted out his tail lightIt was done deliberlitly by handMy husband spoke with managmentIt was a black lady he cannot recall her name now but they are telling us she no longer works thereAll the sudden the day after this incident was reported she no longer works there? Yea ok! The manger took pictures of the damage on her phone and told us "I will send this to our corporate and insurance dept and we will take care of this for you."
I spoke to a manager named Ian about thisHe was screaming at me on the phoneHe would not let me talkI had To push buttons on my phone to try to get him to stopI've never been treated like this in my lifeHe needs
Vehicle damaged in their parking lot and managment WILL NOT own up to what they promised us! They are now ignoring my calls and emails!
My husband and I chose The Hilton hotel on Pensacola beach to end our night celebrating our year wedding anniversary! When we were getting ready to leave the hotel my husband notice someone busted out his tail lightIt was done deliberlitly by handMy husband spoke with managmentIt was a black lady he cannot recall her name now but they are telling us she no longer works thereAll the sudden the day after this incident was reported she no longer works there? Yea ok! The manger took pictures of the damage on her phone and told us "I will send this to our corporate and insurance dept and we will take care of this for you."
I spoke to a manager named Ian about thisHe was screaming at me on the phoneHe would not let me talkI had To push buttons on my phone to try to get him to stopI've never been treated like this in my lifeHe needs