[redacted] agreed to have her vehicle towed to Koons Ford for the repair work which was discounted 50% by Koons Repairs have been completed and case is closed Steve M [redacted] Controller
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:The GM didn't offer anything on the 16th of JulyIn fact he stated there was nothing they could doI have subsequently sent my rebuttal to Beth K [redacted] of Koons Ford corporate to respond Regards, [redacted]
[redacted] , [redacted] purchased this used vehicle on 8/31/ The repairs estimated by [redacted] on 7/8/are not covered under Koons Ford's warranty Our General Manager, David S***, spoke to [redacted] on 7/16/to and offered to have the vehicle towed to our facility for a complimentary 2nd estimate which was declined Sincerely, Steven [redacted] M [redacted] , Controller
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI had filed the complaint prior to the resolution provided by MrG [redacted] and his assistance to meI appreciate his time and attention to helping me and will be recommending Koons Ford to friends and family in the future Regards, [redacted] ***
[redacted] agreed to have her vehicle towed to Koons Ford for the repair work which was discounted 50% by Koons Repairs have been completed and case is closed Steve M [redacted] Controller
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:The GM didn't offer anything on the 16th of JulyIn fact he stated there was nothing they could doI have subsequently sent my rebuttal to Beth K [redacted] of Koons Ford corporate to respond Regards, [redacted]
[redacted] , [redacted] purchased this used vehicle on 8/31/ The repairs estimated by [redacted] on 7/8/are not covered under Koons Ford's warranty Our General Manager, David S***, spoke to [redacted] on 7/16/to and offered to have the vehicle towed to our facility for a complimentary 2nd estimate which was declined Sincerely, Steven [redacted] M [redacted] , Controller
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI had filed the complaint prior to the resolution provided by MrG [redacted] and his assistance to meI appreciate his time and attention to helping me and will be recommending Koons Ford to friends and family in the future Regards, [redacted] ***