Texas Pools & Patios

Complaint: [redacted] I am rejecting this response because: as of this date, 12-22-15, the issue still hasn't been resolved we are just waiting until the owner comes back from his hunting trip to complete the project and will update the Revdex.com wesite once our problem is resolved thank you Regards, [redacted]

As of this date repairs have been made to the customers satisfaction

We have made several visits to honor our warranty to the above residence. We will continue to honor all warranty work and have made arrangements with the customer to resolve all issues. *** *** Texas Pools and Patios *** *** * *** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
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Complaint: [redacted]
I am rejecting this response because: as of this date, 12-22-15, the issue still hasn't been resolved.  we are just waiting until the owner comes back from his hunting trip to complete the project and will update the Revdex.com wesite once our problem is resolved.  thank you.
Regards,
[redacted]

This dispute has been resolved. We appreciate Mr. [redacted]'s willingness to discuss and settle the issue. Texas Pools and Patios is committed to our customers and will continue to focus on customer satisfaction. Operations Manager - Austin, [redacted]