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Texas Speed & Performance Reviews (9)

Mr [redacted] was refunded for both chargesThe first charge of $was adjusted by AMEX directly as there was an issue with our credit processorThere was a delay on refunding the second chargeHowever, the second charge of $has been refundedWe have not received a dispute from AMEX

Complaint: [redacted] I am rejecting this response because: I have not received the second refund of I had to call today to speak to [redacted] at Texas speed and he blainting said they did not refund it....now there back pedaling....and yes I did put a dispute in with Amex today Regards, [redacted] ***

*** in our office does not do refundsAfter speaking with him, as I was unaware he spoke with the customer, *** informed me that he requested the customer speak with me about the refund, but the customer was too mad to listen to him*** is not as familiar with the refund systemI am the only one that does refundsThe refund was initiated with AMEXI apologize for the delay of the refund

Complaint: ***
I am rejecting this response because:when was the second refund issued?
Regards,
*** ***

Mr*** was refunded for both chargesThe first charge of $was adjusted by AMEX directly as there was an issue with our credit processorThere was a delay on refunding the second chargeHowever, the second charge of $has been refundedWe have not received a dispute from
AMEX.

Complaint: ***
I am rejecting this response because: I have not received the second refund of I had to call today to speak to *** at Texas speed and he blainting said they did not refund it....now there back pedaling....and yes I did put a dispute in with Amex today
Regards,
*** ***

*** in our office does not do refundsAfter speaking with him, as I was unaware he spoke with the customer, *** informed me that he requested the customer speak with me about the refund, but the customer was too mad to listen to him*** is not as familiar with the refund systemI am the only one that does refundsThe refund was initiated with AMEXI apologize for the delay of the refund

Complaint: [redacted]
I am rejecting this response because: I have not received the second refund of 156 I had to call today to speak to [redacted] at Texas speed and he blainting said they did not refund it....now there back pedaling....and yes I did put a dispute in with Amex today
Regards,
[redacted]

Mr. [redacted] was refunded for both charges. The first charge of $216.49 was adjusted by AMEX directly as there was an issue with our credit processor. There was a delay on refunding the second charge. However, the second charge of $156.95 has been refunded. We have not received a dispute from...

AMEX.

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Address: 1621 Aviation Dr Ste 105, Georgetown, Texas, United States, 78628-2120

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