Texas Star #121

">October 21,
Via Facsimile: (512) 445-
Revdex.com Corporate Office
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Re: Customer Complaint, *** *** ***
Dear Ms***:
Upon receipt of your letter of October regarding the above customer complaint, we contacted Mr*** to apologize for his experience with his lottery ticket purchase, offer a refund of his money and assure him that we are addressing the training issue at our Texas Star #169, *** ***, Corpus Christi
Mr*** responded that he is satisfied that we have done the right thing by him to address his concerns
We value our customer relationships and are glad we had the opportunity to respondSincerely,
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Vice President

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
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