TForce Logistics

One of the worst companies I have ever dealt with. All the reviews are true, they lie to you repeatedly. First they marked my status as "No Access" as if they couldn't get to me. Not true, my partner works from home and no one came, not to mention my phone tells me anyone who comes to the door or buzzer and not one person did. I called and complained about this fictitious update. Then the next day they said he'd be there. Never showed. I called they said they didn't know why. That night at 9 status was changed to "left on dock"... okay. Then the next day he was to come (and by the way the false status of No Access had been deleted but no other previous statuses were). Yesterday he never came BUT my package was marked as delivered. I called again, they said they called him and he had delivered a different package to another Sarah and accidentally marked mine delivered (that is incredibly worrying for any delivery company to make such a mistake let alone on day 3 of this saga). This was 6:27 pm they said he would be there in 1 hour. I delayed my dinner plans to wait as I really needed the package. HE NEVER SHOWED. I called back at 8:00 and asked again, on his way they said there just after 8:30. HE NEVER SHOWED.
I do not have my package, although still marked delivered. Almost every single review I have read says the same thing, they do this all the time.

If I could give this company a zero I would. Numerous times they have claimed to have attempted delivery although I was home all day and they did not even buzz my apartment. And despite having notices saying not to leave parcels unattended they have done just that and my parcels have been stolen on numerous occasions.

I ordered a Japanese Unlimited SIM Card from ***. At the time the order was placed, the estimated delivery date was March 13. When the item was shipped via Dynamex Canada Inc., I was given a tracking number and an updated delivery date estimate of March 9. The item arrived at 1:00 pm on March 9 as promised. When the delivery person arrived, he called our unit on the condo intercom and brought the item to my door on the 3rd floor. The delivery person was friendly and efficient. I was totally satisfied with the quality service.

Dynamex just delivered a package to me. I live in an apartment building. Dynamex didn't bother leaving the package at my apartment but left it outside the main building door. By chance, I found it, but it could have been picked up by anyone, either in the building or just passing by.

Two separate purchases were not delivered. No response when the TForce contact form was used. No answer when calling toll free number. No follow up on their tracking numbers that show 'on the way' but never delivered.