Thai Gourmet

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I try to do the best job that we can.  They weren't happy with that so we will go above and beyond and everything they had a problem with we will try and reimburse them.  Because I truly want to have happy customers that does business with Clayton Homes.We will be cutting a check for $5,000 and the [redacted] will be signing off that they will complete all future work, there will be no future warranty coverage.

On this compliant, the home center service department and manufacture have gone above and beyond to meet satisfactory needs with said customer. I have had the factory out to visit the home site several times for repairs as well as my service crew along with them.The bow that they say is above the...

front door is in tolerance with it being a load bearing outside wall and with all the corrections that have been put into place , there isn't anything further that may be done and maintain it in tolerance. There isn't anything that I can do to make it any better than what it is now. The home is beautiful but unfortunately nothing is perfect and anything man made will never be perfect.I have cut a check to them in the amount of ($2,000.00)  Two Thousand Dollars, as requested by the customer.  The customer stated that this would make it right for them, me, the manufacture and my service crew.We have gone above and beyond to meet satisfactory with the customer and in no way, shape or form not done a great job.[redacted] General Manager

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We do not accept the 2,000 check. We was told by [redacted] ,[redacted],and a office worker that the check was for the floors only. And it was not our deal has [redacted] said it was . And that anything that the factory and us had already worked out would be fixed. The  factory crew had already wrote down what else needed fixed. And they are saying from [redacted] office there saying neither is going to fix my house now. Regards,
[redacted]