That's My Ticket

We have talked to and responded to this gentleman several times and explained what happened He is clearly not happy and as such we are more than happy to give him a refundHe could have simply asked us directly

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] A refund is an acceptable solution -- and this has not changed since I initiated my claimI have no intention of dropping the claim until I receive it, thoughThat said, I do not trust you enough to resend my credit card information, since your team has proven not to be trustworthyYou should have my address on filePlease send a checkUpon receipt, I will close the claimRegards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Just so I'm clear, That's My Ticket is choosing to let the credit card dispute run it's course -- for products which TMT collected payment for, but never shipped -- rather than simply approving the refund through the dispute? The licensing bodies from MLB, the NFL, the NBA and the NCAA will receive a detailed timeline of events that outline the duplicitous nature of your organization Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] This organization is not being truthful about my transactionI was told twice (verbally) that my shipment was on the way; and they never responded to my messageThe fact that they're issuing a refund (which has not been processed) underscores their deception, since it proves that the products have still not been shipped Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please advise the status of the refundAs of today -- nearly eight weeks after my purchase -- you have still not provided a refundI will close the complaint once a refund has been provided Regards, [redacted]

You have not been give a refund because you have now twice rejected that as the resolution If a refund will indeed be a sufficient resolution please state that in writing and we will happily process the refund However please note that for security purposes our website automatically deletes all credit card information from our system so you would either have to provide the credit card info or we can send you a check in the mail

You have not been give a refund because you have now twice rejected that as the resolution. If a refund will indeed be a sufficient resolution please state that in writing and we will happily process the refund. However please note that for security purposes our website automatically deletes all credit card information from our system so you would either have to provide the credit card info or we can send you a check in the mail

We will send a check. For what's it's worth - We have been in business for years, Licensed by MLB for years, We have completed over 70,transaction on our site and nearly 20,transactions on ***If we weren't trustworthy we wouldn't be here. Sorry that your experience leads you to believe otherwise - there were extenuating circumstances in your case but apparently you are not interested in hearing that - which is fine. We issue checks every two weeks. So your will go out in the next batch

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***A refund is an acceptable solution -- and this has not changed since I initiated my claimI have no intention of dropping the claim until I receive it, thoughThat said, I do not trust you enough to resend my credit card information, since your team has proven not to be trustworthy. You should have my address on filePlease send a checkUpon receipt, I will close the claimRegards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Just so I'm clear, That's My Ticket is choosing to let the credit card dispute run it's course -- for products which TMT collected payment for, but never shipped -- rather than simply approving the refund through the dispute? The licensing bodies from MLB, the NFL, the NBA and the NCAA will receive a detailed timeline of events that outline the duplicitous nature of your organization
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I received a note from the MA Revdex.com today that this case was closed due to a lack of response on my part -- and that the notation in their Revdex.com file will read, "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied."This is not accurateThe business did not address the issues within the complaint and, to date, has still not refunded my payment or sent the product I orderedI would like to re-open this case until the vendor (That's My Ticket) sends a full refund, which I've been told is "en route"Alternatively, I would like the Revdex.com case notes to read that the vendor did not address the issues within the complaint. That's My Ticket is an untrustworthy organization whose business practices should be made public so that other prospective consumers understand their duplicitous nature.I am happy to speak with someone at from your office at your convenience. Regards,*** ***

We are giving you a complete refund as requested. Why would you reject that?

Revdex.com:
I have reviewed the response submitted by the
business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
This organization is not being truthful about my transactionI was told twice (verbally) that my shipment was on the way; and they never responded to my messageThe fact that they're issuing a refund (which has not been processed) underscores their deception, since it proves that the products have still not been shipped
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Please advise the status of the refundAs of today -- nearly eight weeks after my purchase -- you have still not provided a refundI will close the complaint once a refund has been provided
Regards,
*** ***

Hi *** - You put in a claim with your credit card company which will certainly be decided in your favor. We can't stop that process from proceeding. If we were to send a refund it would be redundant

We have talked to and responded to this gentleman several times and explained what happened. He is clearly not happy and as such we are more than happy to give him a refundHe could have simply asked us directly