Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I submitted my request for a refund within the 3 day limit directly to the Revdex.com feeling certain this was a more secure method of not being ignored. Having read up on the company and seen its poor business ratings and numerous complaints, I felt that the Revdex.com was the only way to resolve this problem with the bogus company. Therefore, I feel I followed the Bill of Sale instructions completely and reject a no refund reply. ...⇄ />
Regards,
As stated on right to cancel and bill of sale the customer has the right to cancel within the time stated. This is a procedure that is required by the FTC. The customer did not follow this procedure therefore no refund will be issued because procedure was not followed. Thaxton does honor this...
procedure as set fourth bye the FTC and no special treatment will be given to this customer because the method that was used may be thought to be more intimidating and offensive. However I will request that the contractor visit with customer to see if a resolution can be made.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I submitted my request for a refund within the 3 day limit directly to the Revdex.com feeling certain this was a more secure method of not being ignored. Having read up on the company and seen its poor business ratings and numerous complaints, I felt that the Revdex.com was the only way to resolve this problem with the bogus company. Therefore, I feel I followed the Bill of Sale instructions completely and reject a no refund reply. ...⇄ /> Regards,
As stated on right to cancel and bill of sale the customer has the right to cancel within the time stated. This is a procedure that is required by the FTC. The customer did not follow this procedure therefore no refund will be issued because procedure was not followed. Thaxton does honor this...
procedure as set fourth bye the FTC and no special treatment will be given to this customer because the method that was used may be thought to be more intimidating and offensive. However I will request that the contractor visit with customer to see if a resolution can be made.