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The 21st Century Energy Group

511 Montgomery Ave, New Castle, Pennsylvania, United States, 16102

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I opened an account with brownies / harned oil company out of conneaut lake pa on Wednesday 11-20-19 ... They processed my $500 dollar payment on Thursday 11-21-19 and told me I would receive my fuel oil by Friday or Saturday 11-22 or 11-23 it is now Monday 11-25 and I still do not have my fuel oil ... It is November and I have 2 children in my home I need heat!!! My fuel tank is empty and I want what I paid for .. $500 should equal 183.8 gallons of fuel oil !

The 21st Century Energy Group Response • Dec 06, 2019

RE: *** I have reviewed the issue and the information as presented by ***. I will agree that an order was placed on November 20th and that we charged her account on the 21st of November. However, *** was told at the time the order was placed that we were 7 - 10 business out for delivery. The delivery was made on November 25th

Should you require any additional information please feel free to contact me. Sincerely, Michael T Chief Financial Officer

REED OIL COMPANY 21st Century Energy Group

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Address: 511 Montgomery Ave, New Castle, Pennsylvania, United States, 16102

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+1 (724) 588-8926

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