The Academy of Textiles & Flooring Reviews (1)
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The Academy of Textiles & Flooring Rating
Description: Online Education
Address: 1140 N Armando St, Anaheim, California, United States, 92806
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Review: I signed up for a class in 2013 with The Academy of Textiles and Flooring and made my deposit of $50 for the class as required. I was called before the class and was told that due to lack of attendance, the class would be cancelled. The Academy would not honor the $50 refund after several attempts made by myself in June, July, August and September. Instead, an explanation of change of ownership during this period was given as the main reason to why a full $50 refund could not be issued. Personally, I am still unsure why this should have any impact on my refund and believe that this is a matter between the previous owner and new owner. Instead a $50 credit would be issued and I accepted because I knew I could apply it to another class that was useful to my business. I called recently and asked to apply my credit to a class and was told that it could not be done and when I expressed my disappointment and asked to speak with the owner I was told that he isnt at your location because he has other companies that he owns, but the message would be sent to him. Instead I received an email stating "regarding the 2013 CCT Credit from the previous owner. He said we will extend you a $30 credit towards the April Tile and Grout class. This $30 dollar credit is good thru April 30, 2015. At that time we will consider the credit issued closed. I can clearly see that my business with the Academy is not valued and therefore I requested a full refund of $50 mailed to me. It is now 10 days later and I have heard nothing back from The Academy of Textiles and Flooring nor a refund.Desired Settlement: I am not asking for anything more than a full refund of $50.