The Adoption Consultation Service Inc.

We do apologize, again, for not setting up the repair claim properly from the start. The service manager, *** ***, did inform *** of the process to get reimbursed from ***. As of 6/23/16, according to the *** claims department, *** has not applied to
*** for the repair reimbursement. We are willing to assist *** with the reimbursement process and we have placed a call in to *** for assistance.*** ***Dealer OperatorHamilton Chevrolet

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
I have contacted *** TWICE prior to contacting Revdex.com and was told by them BOTH TIMES that I am not the one supposed to file any claimIn fact, they told me I CANNOT file the claimThe dealership handled it ALL the first time as well. Why was it their job then? Also, why did I have to leave them negative reviews on every website possible AND file with the Revdex.com before they got off their butts and did somethingTheir attitudes were terrible and they completely ignored meThank you for all your help!
Regards,
*** ***