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The Advantage Marketing Group, Inc

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Review: I purchased 2 promotional vouchers from an Advantage Marketing employee outside of Ralphs (Friars Mission Center) for $40 each. The promotion was to receive 4 introductory spa services from dermatologist (Non surgical Face Lift SD was the company offering the promotion) at a significantly reduced price, expiring 6 months from the purchase date. When I called Non surgical Face Lift SD they instructed me that they were not going to honor the promotion because Advantage Marketing had made a significant error in the promotional voucher, and had not approved for the promotional voucher to be placed in production and available for purchase by consumers. I was instructed by Non surgical Face Lift SD to contact Advantage Marketing for a refund. Upon multiple attempts to contact Advantage Marketing, they finally returned by messages over 2 months later, and stated flatly that "we do not issue refunds". I asked Advantage Marketing to assist me in coming to a resolution because if was their fault in the first place for placing into production a promotion that was not approved, however they refused stating "we do not issue refunds". This is terrible customer service and ultimately a SCAM because I have paid $80 to Advantage Marketing with no option for refund. Subsequently, Non surgical Face Lift SD has agreed to allow me to use the $80 spent as a credit toward a future service, however that service will be charged at full price. I don't know if this is a SCAM to get people in the door to pay full price, but I have been left with a bad feeling and will likely never do business with either of these companies in the future.Desired Settlement: I would like to see better management by both companies Advantage Marketing and Non surgical Face Lift SD. Advantage Marketing should not be allowed to be a licensed advertising business if they are SCAMing people out of their money for false advertising claims that their company has generated. Non surgical Face Lift SD should at least be offering me a discount on the service(s) because that was the intent of the promotional materials, opposed to charging me full price for the service and applying my money paid to Advantage Marketing to the service. However as at least I am not out the value of my money spent, due to Non surgical Face Lift SD providing me a service I am not requesting future action upon them.

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Description: Advertising Specialties

Address: 8333 Clairemont Mesa Blvd # 211, San Diego, California, United States, 92111


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