The Allen Daniel Associates, Inc.

Ms. [redacted] owes unpaid taxes to Mass. Dept. of Revenue (DOR) and her account was placed with us on 8/21/2015. A phone message was left on 8/25/15 and we spoke with taxpayer (TP) on 9/29/15 when she said she was not working and could pay $50.00 per month. A formal payment arrangement...

(PA) was set up and a PA agreement letter was mailed on 10/8. Phone messages were left 10/13 and 10/19. On 10/27, TP said never received PA and another was sent on 10/28. Phone messages were left on 11/3, 11/10, 11/16, 12/10 and 12/29 since she had not returned the signed PA. No response to the messages was received. On 2/3/2016 we assisted TP to pay $50.00 on the DOR website. No funds are paid to us; any payments are paid directly to DOR. On 2/3/16 we sent our third PA letter because the dates had to be changed. On 2/10/16, we left another phone message. On that same day, DOR recalled the account. We no longer have the account. On 3/28/2015, Ms. [redacted] called to complain about enforcement actions put in place by the Mass. Department of Revenue due to her unpaid taxes after the account was recalled. Please note that Ms. [redacted] never returned a signed Payment Arrangement letter, even after three had been sent. Ms. [redacted]'s complaint has nothing to do with ADA and should be expunged from our record.