The APEX at Lehman College

Hi ***,Revdex.com I am sorry for the confusion regarding your membership cardIresolved that this afternoon and should have your APEX membership card by earlynext weekWe located your membership application and I asked [redacted] to scanit and email it to you so you can use the facilities I apologize for notgetting you your membership card but not having a membership card does notexclude you from using the APEX My staff knows to admit everyonethat has a valid paid membership card I cannot refund your fees but Ican extend your membership through September **, I hope this solution meets with your approval [redacted] will get in touch with you as soon as your membership card is received [redacted]

We will have her ID by early next weekWe provided [redacted] with a copy of her membership application so she can use the buildingThe membership application clearly states that membership fees are non refundable Our building staff never refused her admission to the facilities

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Lehman is in breach of the contract In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
My complaint has not been resolved this institution has been telling me the same thing for two monthsSince they are in breach of the contract I want a full refund of my money
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***,Revdex.com I am sorry for the confusion regarding your membership cardIresolved that this afternoon and should have your APEX membership card by earlynext weekWe located your membership application and I asked *** to scanit and email it
to you so you can use the facilities I apologize for notgetting you your membership card but not having a membership card does notexclude you from using the APEX My staff knows to admit everyonethat has a valid paid membership card. I cannot refund your fees but Ican extend your membership through September **, 2015. I hope this solution meets with your approval. ***will get in touch with you as soon as your membership card is received. *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Lehman is in breach of the contract. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We will have her ID by early next week. We provided [redacted] with a copy of her membership application so she can use the building. The membership application clearly states that membership fees are non refundable.  Our building staff never refused her admission to the facilities

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Lehman is in breach of the contract. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi [redacted],Revdex.com I am sorry for the confusion regarding your membership card. Iresolved that this afternoon and should have your APEX membership card by earlynext week. We located your membership application and I asked [redacted] to scanit and email it to you so you can use the...

facilities.  I apologize for notgetting you your membership card but not having a membership card does notexclude you from using the APEX.   My staff knows to admit everyonethat has a valid paid membership card.  I cannot refund your fees but Ican extend your membership through September **, 2015. I hope this solution meets with your approval.  [redacted]will get in touch with you as soon as your membership card is received. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
My complaint has not been resolved this institution has been telling me the same thing for two months. Since they are in breach of the contract I want a full refund of my money.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I signed a contract with the Lehman College Apex and paid $360 for six months of a gym membership. In order to be allowed access to the gym one must have a Lehman ID. I was told that while I waited for the ID to come in I could use the contract with state ID. I was told that the contract was illegible and I would not be granted access. I told them that they could look my membership upstairs with the appropriate personnel and it would appear. I was told that the personell that handled these situations had been terminated and that they could not look it up. I have called Lehman various times only to not get my phone calls answered by the Apex faculty or to be told that my card was on its way. The contract says there are no refunds however Lehman breached the contract when they denied me access as well as my membership card for entry. I believe that I am entitled to a full refund.Desired Settlement: I believe that I am entitled to a full refund of $360 dollars

Business

Response:

Hi [redacted],Revdex.com I am sorry for the confusion regarding your membership card. Iresolved that this afternoon and should have your APEX membership card by earlynext week. We located your membership application and I asked [redacted] to scanit and email it to you so you can use the facilities. I apologize for notgetting you your membership card but not having a membership card does notexclude you from using the APEX. My staff knows to admit everyonethat has a valid paid membership card. I cannot refund your fees but Ican extend your membership through September **, 2015. I hope this solution meets with your approval. [redacted]will get in touch with you as soon as your membership card is received. [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

My complaint has not been resolved this institution has been telling me the same thing for two months. Since they are in breach of the contract I want a full refund of my money.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

We will have her ID by early next week. We provided [redacted] with a copy of her membership application so she can use the building. The membership application clearly states that membership fees are non refundable. Our building staff never refused her admission to the facilities

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

Lehman is in breach of the contract.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,