The Athens Messenger

their "facts" are distorted - we sent people to the Messenger to address this - we objected many months before we finally paid anything - the collection agency demand came totally out of the blue - a Messenger employee even told us how the Messenger distorts their result statistics.they promised results - we got none - not even one result from their supposed ad - they promised to help with the ads - we got none - they promised copies of the ads, we got nothing - if they sent anything to us - where is it?- I don't take their words for anything because THEIR PROMISES WERE EMPTY and went totally unfulfilled - that fraudYes I was stupid enough to sign the contract based on their word to help - WHICH DIDN'T HAPPEN - they took our money and ran; leaving us nothing - no wonder their paper is failing and has such a bad reputation in this town Regards, Sharry Edwards

We have provided copies of a signed contract, copies of the emails sent to and received from the client, copies of the ad copy and artwork provided by the client To date they have provided nothing to back up their unsupported and unsubstantiated claims regarding this matter This client was sent to collections, after being past due for advertising invoices from September 2014, October and November It is only when they are sent to collections in October 2015, over a year past due, and only after we have received payment, then there is a problem with our serviceAt this time, we ask that this issue be closed since the client has yet to provide anything to back up any of their claims

This letter is in response to consumer complaint #*** from *** ***We recently had to sendthis client to collections in order to recover the balance owed to us for advereislng in both ournewspaper and online publicationsThe advertising debt was incurred in September 2014, October
and November This past due balance was paid in full as of October 9, (year past due)In the consumer complaint she states that she was not provided information about her online adsI amattaching copies of the emails we sent to the client regarding the online setvice she has mentioned inher complalnt, which shows the information we provided to her as well as the contract she signed.I would like to note that is only after we successfully collected on this balance that the consumerdecided that fraud was involvedIn addition, I have been the Regional Accounting Manager for one yearfor APG Media of OhioDuring that tlme, I have personally called the client multiple times (no answer),met with a representative of the client, after we turned this account over to collections, and met withthe consumer once, regarding this debt on September 16th, 2015, well after the collection process wasstartedI have enclosed an email regarding that meeting and her response which was "That'sunfortunate"

their "facts" are distorted - we sent people to the Messenger to address this - we objected many months before we finally paid anything - the collection agency demand came totally out of the blue - a Messenger employee even told us how the Messenger distorts their result statistics.they promised results - we got none - not even one result from their supposed ad - they promised to help with the ads - we got none - they promised copies of the ads, we got nothing - if they sent anything to us - where is it?- I don't take their words for anything because THEIR PROMISES WERE EMPTY and went totally unfulfilled - that fraudYes I was stupid enough to sign the contract based on their word to help - WHICH DIDN'T HAPPEN - they took our money and ran; leaving us nothing - no wonder their paper is failing and has such a bad reputation in this town. 
Regards,
Sharry Edwards

We have provided copies of a signed contract, copies of the emails sent to and received from the client, copies of the ad copy and artwork provided by the client.  To date they have provided nothing to back up their unsupported and unsubstantiated claims regarding this matter.  This client was sent to collections, after being past due for advertising invoices from September 2014,  October 2014 and November 2014.  It is only when they are sent to collections in October 2015, over a year past due, and only after we have received payment,  then there is a problem with our service. At this time, we ask that this issue be closed since the client has yet to provide anything to back up any of their claims.