The Auto Haus

Review: I brought in my 7 hole fly wheel out of my 1993 [redacted] to get resurfaced. When I went back to pick up my fly wheel I got a 6 hole fly wheel that is a inch and a half bigger in diameter then my fly wheel that I brought in. Upon complaining that it is the wrong fly wheel they refuse to give my the correct one and swear that it is the correct one.Desired Settlement: I want the correct fly wheel for my car even if it is used at no charge to me.

Business

Response:

the flywheel that the customer brought us to surface is the one that she says is not hers, I dont know what to tell her except that the one she brought us is the one we gave her. her husband is the one who dropped it off and needed it back in 20 min. so the machinest stayed late to do the job and then it sat here for a week and half later . she thinks we gave hers to someone else,I told her if we did they would bring it back because it wouldnt fit for them. also the flywheel for her car is pedestal type and we havent seen one of that kind in over a year,Im sorry for her problem but I dont feel it our fault, we surfaced the one her husband brought us.