The Auto Outlet, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowRegards,
*** ***
I am 100% not satisfied with response because I was told I could make the payment on the 16th of the month and before I could do so my vehicle was took on the day (16th) I was going to make it, went to office and the refused to take payment!! Bottom line is lack in communication, why tell a customer they can pay on a date and then deny them of doing so AND repo there vehicleBad bad business

Dear Mr. [redacted], Thank you for taking the time to bring this to our attention. We can understand your frustration with the situation. The problem you’re having seems to be the result of the next payment due on your account, which was on 12/12/[redacted]. Credit reporting is based on payment history and...

since there was not a payment posted to the account by 1/12/[redacted], then a 30 day delinquent notice would be made to [redacted] as a result. If you have records to the contrary, please mail your proof to: [redacted] Louisville KY[redacted]. We will be happy to make the adjustment to the credit file.