Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ Oh no! We're so sorry to hear about this, [redacted] Making things easier on you throughout the purchasing process is extremely important to us, and we sincerely apologize that this didn't shine through in the moment that was not our intention The last thing we would want is for you to have any frustration regarding parts that needed to be replaced in your car and we'd love to ensure this all gets taken care of as soon as possibleIf you're willing, please give us a call at XXX-XXX-XXXX and we'll go over the details Hope to hear from you, Your Team at The Auto Sheriff Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not feel comfortable speaking to the dealer after the way the owner spoke to meI was also supposed to have received a call back from them last week which I never receivedI wish to have the promised part overnighted directly to my house Final Business Response / [redacted] (4000, 12, 2015/08/05) */ [redacted] please call us at XXX-XXX-XXXX so we can get this resolved, this seems a little extreme to be over a visorAsk for [redacted] I will cake care of you Thanks Final Consumer Response / [redacted] (2000, 16, 2015/08/18) */ This complaint can now be considered resolved [redacted] had the part delivered to my house and was received todayThank you!
Initial Business Response /* (1000, 5, 2015/06/02) */
Oh no! We're so sorry to hear about this, [redacted]. Making things easier on you throughout the purchasing process is extremely important to us, and we sincerely apologize that this didn't shine through in the moment that was not our intention....
The last thing we would want is for you to have any frustration regarding parts that needed to be replaced in your car and we'd love to ensure this all gets taken care of as soon as possible. If you're willing, please give us a call at XXX-XXX-XXXX and we'll go over the details.
Hope to hear from you,
Your Team at The Auto Sheriff
Initial Consumer Rebuttal /* (3000, 7, 2015/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not feel comfortable speaking to the dealer after the way the owner spoke to me. I was also supposed to have received a call back from them last week which I never received. I wish to have the promised part overnighted directly to my house.
Final Business Response /* (4000, 12, 2015/08/05) */
[redacted] please call us at XXX-XXX-XXXX so we can get this resolved, this seems a little extreme to be over a visor. Ask for [redacted] I will cake care of you.
Thanks
Final Consumer Response /* (2000, 16, 2015/08/18) */
This complaint can now be considered resolved. [redacted] had the part delivered to my house and was received today. Thank you!
Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ Oh no! We're so sorry to hear about this, [redacted] Making things easier on you throughout the purchasing process is extremely important to us, and we sincerely apologize that this didn't shine through in the moment that was not our intention The last thing we would want is for you to have any frustration regarding parts that needed to be replaced in your car and we'd love to ensure this all gets taken care of as soon as possibleIf you're willing, please give us a call at XXX-XXX-XXXX and we'll go over the details Hope to hear from you, Your Team at The Auto Sheriff Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not feel comfortable speaking to the dealer after the way the owner spoke to meI was also supposed to have received a call back from them last week which I never receivedI wish to have the promised part overnighted directly to my house Final Business Response / [redacted] (4000, 12, 2015/08/05) */ [redacted] please call us at XXX-XXX-XXXX so we can get this resolved, this seems a little extreme to be over a visorAsk for [redacted] I will cake care of you Thanks Final Consumer Response / [redacted] (2000, 16, 2015/08/18) */ This complaint can now be considered resolved [redacted] had the part delivered to my house and was received todayThank you!
Initial Business Response /* (1000, 5, 2015/06/02) */
Oh no! We're so sorry to hear about this, [redacted]. Making things easier on you throughout the purchasing process is extremely important to us, and we sincerely apologize that this didn't shine through in the moment that was not our intention....
The last thing we would want is for you to have any frustration regarding parts that needed to be replaced in your car and we'd love to ensure this all gets taken care of as soon as possible. If you're willing, please give us a call at XXX-XXX-XXXX and we'll go over the details.
Hope to hear from you,
Your Team at The Auto Sheriff
Initial Consumer Rebuttal /* (3000, 7, 2015/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not feel comfortable speaking to the dealer after the way the owner spoke to me. I was also supposed to have received a call back from them last week which I never received. I wish to have the promised part overnighted directly to my house.
Final Business Response /* (4000, 12, 2015/08/05) */
[redacted] please call us at XXX-XXX-XXXX so we can get this resolved, this seems a little extreme to be over a visor. Ask for [redacted] I will cake care of you.
Thanks
Final Consumer Response /* (2000, 16, 2015/08/18) */
This complaint can now be considered resolved. [redacted] had the part delivered to my house and was received today. Thank you!