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The Award Group, Inc.

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The Award Group, Inc. Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 The plaque/one sign was titled “[redacted]” we viewed on campus in place with the rep, and we noticed it was in fact the ONLY one silkscreened, because the ink was smooth flat to the surface unlike the others, and the only one that hadn’t peeled. After the rep walked away from this specific one without comment, we called her back and pointed it out and asked. She agreed that ONE is silkscreened.We later realized this was actually the original sample plaque they sent us for approval, and that ALL of them should have been like this. If I recall the metal finish was different as well.The second order (34 signs) all peeled especially those with the most sun exposure.  At this point we do not have assurance this company can provide us with what we need, and wish to receive a full refund for $4002.48.  I have attached pictures of the signs peeling for your review. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The Award Group produced a sample of 1 printed aluminum sign and, once approved, produced 34 printed aluminum signs for [redacted]. The client was unhappy with the final product and I visited the onsite location and reviewed the pieces. We guarantee our products and offered to replace...

whatever pieces they were unhappy with at no charge. We never heard from them again. I have a copy of the email thread if needed.Please let me know if you need additional information. Regards, Charity C[redacted]

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Address: 132 Nassau Street, New York, New York, United States, 10038-2400

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