The Baby's Den

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com:At this time, my complaint, ID [redacted] regarding The Baby's Den has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Revdex.com: I was contacted by the owner and we I hope that we have finally found a satisfactory conclusion to this issue I sent back the carseat to the store and they should receive it by [redacted] by *** After that the owner said that he will credit my credit card the full amount that was charged Thank you!!! Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: I was not required to sign for the first identical item ordered and had no notice that I would be required to sign for the second identical order - no one is Ever at my home during business hours and I did not at any time authorize the item to be delivered to a pick up location as I at no time am available to pick up an item that was ordered to be delivered - I also did not at anytime "refuse" the order - I simply am not home to sign nor would I ever be home other than late at night - as I informed them - I adamantly deny that the item was ever to be redirected or refused delivery at anytime! I simply ordered another item and fully expected the same delivery method and procedures as before and was not informed of any difference Keeping my money on and erroneous statements is tantamount to theft and I demand full compensation for the full amount I paid and for which I received no satisfaction - no product and no refund!In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,*** ***

Please see attached:
border: none; text-align: left;"> Hello ***, Thank you for your complaintI will try to address your concern belowI see your original order was placed on December *** and was delivered on December *** This original order was signed for as well: *** Your second order was placed on Jan * This was attempted to be delivered to you on the *** of JanuaryAfter three attempts with *** to deliver, *** held it in their warehouse until they hear from youFinally on January *** you requested this be routed to a close by *** facility to be picked upOn February *** 2016, *** update their system that you refused the package and is being sent back to the shipperAll the information can be found on the link below: *** We are a small company and all this time and shipping costs us money that comes out from the cost of our itemThis item was the cheapest on the internet and we do not have much profit in itThat is why we have these procedures in place to keep giving our customers the best prices and the quickest shipping timeThe reason we require a signature for delivery is that this item is a large item and cost over $This item has been stolen off front front of houses beforeSo to ensure that you actually receive your item, we require a signature from ***I am sorry you were not satisfied, but we look forward to serving you again soonthank you, David Y***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Please see attached: Hello ***, Thank you for your complaintI will try to address your concern belowI see your original order was placed on December *** and was delivered on December *** This original order was signed for as well:
*** Your second order was placed on Jan * This was attempted to be delivered to you on the *** of JanuaryAfter three attempts with *** to deliver, *** held it in their warehouse until they hear from youFinally on January *** you requested this be routed to a close by *** facility to be picked upOn February *** 2016, *** update their system that you refused the package and is being sent back to the shipperAll the information can be found on the link below: *** We are a small company and all this time and shipping costs us money that comes out from the cost of our itemThis item was the cheapest on the internet and we do not have much profit in itThat is why we have these procedures in place to keep giving our customers the best prices and the quickest shipping timeThe reason we require a signature for delivery is that this item is a large item and cost over $This item has been stolen off front front of houses beforeSo to ensure that you actually receive your item, we require a signature from ***I am sorry you were not satisfied, but we look forward to serving you again soonthank you, David Y***

Revdex.com:
I was contacted by the owner and we I hope that we have finally found a satisfactory conclusion to this issue I sent back the carseat to the store and they should receive it by *** by *** After that the owner said that he will credit my credit card the
full amount that was charged Thank you!!!
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding The Baby's Den has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I was contacted by the owner and we I hope that we have finally found a satisfactory conclusion to this issue I sent back the carseat to the store and they should receive it by *** by *** After that the owner said that he will credit my credit card
the full amount that was charged Thank you!!!
Sincerely,
*** ***