The Baker Law Firm

As an attorney we are ethically prevented from discussing case details on any forum like this As a result, it significantly hampers our ability to respond to such an unfortunate and completely unreasonable complaint This individual had hired a member of the firm for a significant discounted fee despite the client having many challenging issues in her case Ultimately, our firm represented her to such an extent, despite that member of the firm who had resigned during the representation, that she was given a much more favorable result than she would have received but for our efforts Unfortunately, in this business, sometimes clients feel that they know better than the attorneys and that happens from time to time And to believe that we didn't timely respond to correspondence, attend court dates, or do what was required of our firm is blatantly misguided I do not, as owner of this firm, believe that this accusations are founded whatsoever And again, if I were able to list the number of issues with this particular client was facing it would be numerous and indicate the type of case(s) we were dealing with

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below I have all copies of letters and requests that I have sent Baker Law Firm in regarding my casI am unaware of any discounted amounts that you so call claim for your fees.I also have no problem with providing documents from my original charges that I was alligated forYOUR FIRM DID NOT PROVIDE ANYTHING I have asked of nor provide any legal documents about my case which I have also asked for in writting multiple times for during my entire incarrceration and after my releaseI ALSO have copies of every letter and request for a meeting or visit to be set up with me to talk about my case during the time I was incarrcerated and emails from my regarding these matters of client neglecNot one time did your firm or attorneys, from the firm answer my request.Not only did I see multiple attorneys from your firm during the case, not one of them was knowedgeable about my file or how to even pronounce my name in the court roomI asked Every court date to be sent a copy of my file and documents and yet to this date I have NOT received one response or document in my file from your firmI don't even have a disclaimer about your fees and policiesHa ha what kind of proffessionals do that? I have requested post conviction relief of my charges in this matter to your firm as my so called "Dicounted Lawyer" in December and also sent my final letter requesting a visit to be set up and or a via visit while I was still in costudy due to the wrong and excessive amount of charges I received.I also requested a copy of my entire file for the numerous time since I have yet to receive a SINGLE documenAmazing it is now Febuary and I find out that in the end of January your firm put in a motion to remove your self from my case.I have copies of all letters I have sent and phone calls complaining about your firm and the way you Do Not respond to a single request or letter I have sen, as well as the emails set from your attorneys completely disrequardin my request and only caring about your paymenI didn't know by hiring an attorney you not only get screwed out of money, you also get extra charges and excessive fees add as well on top of finding out your firm went behind my back and tried to dismiss your self so you no longer had to act like you have done anything to help me during my case and as now still have done nothing to help me nowI refuse to let some Law Firm take advantage of people that come to them for help
Regards,*** ***

Again, the case that *** *** was represented on is over The original lawyer who was signed on to *** ***'s case resigned in November, and our firm, without any extra charges or gap in service ensured that her case was resolved efficiently, timely, and in her favor If *** *** would like to email our firm and ask for what we have in her case file we'd be happy to provide it I did not handle her case except one appearance as another member of the firm helped her to conclusion At the end of any case a law firm, per the rules, then withdraws from representation I am not sure what else I can say as the owner of the firm except that I am disappointed that *** *** continues to disparage our firm and efforts for her When our firm got the case it was in a much worse position than when it ended There is no basis to refund money as we completed her case and again, the result was far better than when we accepted the case Beyond this, attorneys are not ethically permitted to divulge sensitive and/or confidential case information and thus, I cannot and will not divulge the personal facts of her case However, I can say with 100% certainty that our assistance helped her resolve her case in a better way than it would have been without us Although she is unhappy, which is her right, I do not think it is founded in any way Not being able to refute her assertions due to attorney/client privilege also puts our firm at a disadvantage in responding to her claims, but our ethics are paramount to any complaint she may make Finally, I again would ask that *** *** state in an email to our office what it is she'd like for us to provide and we'll get it to her right away, but we have no idea what she is requesting and the requests that she references are not in her file nor on any email that we can find I hope that resolves the issue Thank you

As an attorney we are ethically prevented from discussing case details on any forum like this.  As a result, it significantly hampers our ability to respond to such an unfortunate and completely unreasonable complaint.  This individual had hired a member of the firm for a significant...

discounted fee despite the client having many challenging issues in her case.  Ultimately, our firm represented her to such an extent, despite that member of the firm who had resigned during the representation, that she was given a much more favorable result than she would have received but for our efforts.  Unfortunately, in this business, sometimes clients feel that they know better than the attorneys and that happens from time to time.  And to believe that we didn't timely respond to correspondence, attend court dates, or do what was required of our firm is blatantly misguided.  I do not, as owner of this firm, believe that this accusations are founded whatsoever.  And again, if I were able to list the number of issues with this particular client was facing it would be numerous and indicate the type of case(s) we were dealing with.

Dear Revdex.com: First of all, I thank you for your GREAT service. Second, Mr. [redacted] tries to take advantage of the previous attempts to get a divorce by mentioning "SEVERAL" times. It was NOT several! It was just twice. It's not a big number during 14 years of marriage, is it?  I tried to summarized my complaint and because of that I didn't mention all details. I can send you a longer detailed letter to see what really they did to me. I also can send you his OWN misleading emails to me.   
Because of your policy, before filing a complaint here, I sent Mr. [redacted] an email to notify him. And he told me he didn't like the blackmailing! How could it be BLACKMAILING??? First of all, I ask for my OWN money (not a penny of their money) for the service I was promised but I NEVER RECEIVED. Second, I'm just going to do all LEGAL actions, not any illegal actions to take my OWN money back. They charged me for ALL emails and even for my first and last phone call to my unknown lawyer ($125 for a less than 5 minutes call, only to make an appointment with her!) which were supposed to be free, but they charged me $4,025 for that! They even charged me $125 for an email they sent me to notify me that they withdrew from my case. They also charged me $125 for the motion to withdraw. $250 for dropping my case! It's like you hire and PAY somebody to protect you. But instead of doing his job, he shoots you and sends you a bill for the bullet(s)! No doubt he has done SOMETHING! But NOTHING to do his job and protect you.
The way they treated me was HORRIBLE and SO UNFAIR. They took advantage of me. I don't want this happens to anybody else. Nobody deserves it. Mr. [redacted] has offered me $1,500 refund which is not acceptable. $3,000 for doing what?  Not helping me AT ALL? And making my situation MUCH WORSE? I could be dead just because of their significant job!!! Thanks a lot for your time.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.   I have all copies of letters and requests that I have sent Baker Law Firm in regarding my cas. I am unaware of any discounted amounts that you so call claim for your fees.I also have no problem with providing documents from my original charges that I was alligated for. YOUR FIRM DID NOT PROVIDE ANYTHING I have asked of nor provide any legal documents about my case which I have also asked for in writting multiple times for during my entire incarrceration and after my release. I ALSO have copies of every letter and request for a meeting or visit to be set up with me to talk about my case during the time I was  incarrcerated and emails from my regarding these matters of client neglec. Not one time did your firm or attorneys, from the firm answer my request.Not only did I see multiple attorneys from your firm during the case, not one of them was knowedgeable about my file or how to even pronounce my name in the court room. I asked Every court date to be sent a copy of my file and documents and yet to this date I have NOT received one response or document in my file from your firm. I don't even have a disclaimer about your fees and policies. Ha ha what kind of proffessionals do that? I have requested post conviction relief of my charges in this matter to your firm as my so called "Dicounted Lawyer" in December and also sent my final letter requesting a visit to be set up and or a via visit while I was still in costudy due to the wrong and excessive amount of charges I received.I also requested a copy of my entire file for the numerous time since I have yet to receive a SINGLE documen. Amazing it is now Febuary and I find out that in the end of January your firm put in a motion to remove your self from my case.I have copies of all letters I have sent and phone calls complaining about your firm and the way you Do Not respond to a single request or letter I have sen, as well as the emails set from your attorneys completely disrequardin my request and only caring about your paymen. I didn't know by hiring an attorney you not only get screwed out of money, you also get extra charges and excessive fees add as well on top of finding out your firm went behind my back and tried to dismiss your self so you no longer had to act like you have done anything to help me during my case and as now still have done nothing to help me now. I refuse to let some Law Firm take advantage of people that come to them for help.

Regards,[redacted]

As an attorney we are ethically prevented from discussing case details on any forum like this.  As a result, it significantly hampers our ability to respond to such an unfortunate and completely unreasonable complaint.  This individual had hired a member of the firm for a significant...

discounted fee despite the client having many challenging issues in her case.  Ultimately, our firm represented her to such an extent, despite that member of the firm who had resigned during the representation, that she was given a much more favorable result than she would have received but for our efforts.  Unfortunately, in this business, sometimes clients feel that they know better than the attorneys and that happens from time to time.  And to believe that we didn't timely respond to correspondence, attend court dates, or do what was required of our firm is blatantly misguided.  I do not, as owner of this firm, believe that this accusations are founded whatsoever.  And again, if I were able to list the number of issues with this particular client was facing it would be numerous and indicate the type of case(s) we were dealing with.

Dear Revdex.com: First of all, I thank you for your GREAT service. Second, Mr. [redacted] tries to take advantage of the previous attempts to get a divorce by mentioning "SEVERAL" times. It was NOT several! It was just twice. It's not a big number during 14 years of marriage, is it?  I tried to summarized my complaint and because of that I didn't mention all details. I can send you a longer detailed letter to see what really they did to me. I also can send you his OWN misleading emails to me.   
Because of your policy, before filing a complaint here, I sent Mr. [redacted] an email to notify him. And he told me he didn't like the blackmailing! How could it be BLACKMAILING??? First of all, I ask for my OWN money (not a penny of their money) for the service I was promised but I NEVER RECEIVED. Second, I'm just going to do all LEGAL actions, not any illegal actions to take my OWN money back. They charged me for ALL emails and even for my first and last phone call to my unknown lawyer ($125 for a less than 5 minutes call, only to make an appointment with her!) which were supposed to be free, but they charged me $4,025 for that! They even charged me $125 for an email they sent me to notify me that they withdrew from my case. They also charged me $125 for the motion to withdraw. $250 for dropping my case! It's like you hire and PAY somebody to protect you. But instead of doing his job, he shoots you and sends you a bill for the bullet(s)! No doubt he has done SOMETHING! But NOTHING to do his job and protect you.
The way they treated me was HORRIBLE and SO UNFAIR. They took advantage of me. I don't want this happens to anybody else. Nobody deserves it. Mr. [redacted] has offered me $1,500 refund which is not acceptable. $3,000 for doing what?  Not helping me AT ALL? And making my situation MUCH WORSE? I could be dead just because of their significant job!!! Thanks a lot for your time.

I am not permitted to go into the specifics of any legal matter.   However, every year our firm successfully represents hundreds of clients.  Occasionally, a client like the one who has made this complaint may be confused about the legal process, how it works, and what can and cannot...

be accomplished in a family law legal matter.  I can't control whether a person like this former client makes a complaint.  We tried to offer a partial refund to her because she was unhappy and she declined it and instead threatened all types of lawsuits, complaints, and "pain and suffering" our firm would receive from her.  This former client had already had several divorce/separations filed and dismissed, and we were merely the last one in the history of her marriage.  She asked us to represent her for over one year on just a flat fixed fee structure and when we said we couldn't do that for over a year she became angry, threatening, and will not stop until she exacts as much potential "pain and suffering" to our firm as she is able.  There is nothing our firm can or could do to satisfy this person.  Her claims are as inaccurate as are her beliefs about the "law".  Our firm has represented thousands of people over the last eleven years and every so often we get a client like this former client who is just impossible to please, explain things to satisfactorily, etc.  She acts as if getting correspondence and/or help from another member of our firm, which is spelled out clearly in the fee agreement is somehow a crime.  Her position from the outset was one of mistrust, innuendo, and being a victim.  I wish her peace and serenity in whatever she's looking to accomplish.

Again, the case that [redacted] was represented on is over.  The original lawyer who was signed on to [redacted]'s case resigned in November, 2014 and our firm, without any extra charges or gap in service ensured that her case was resolved efficiently, timely, and in her favor.  If [redacted] would like to email our firm and ask for what we have in her case file we'd be happy to provide it.  I did not handle her case except one appearance as another member of the firm helped her to conclusion.  At the end of any case a law firm, per the rules, then withdraws from representation.  I am not sure what else I can say as the owner of the firm except that I am disappointed that [redacted] continues to disparage our firm and efforts for her.  When our firm got the case it was in a much worse position than when it ended.  There is no basis to refund money as we completed her case and again, the result was far better than when we accepted the case.  Beyond this, attorneys are not ethically permitted to divulge sensitive and/or confidential case information and thus, I cannot and will not divulge the personal facts of her case.  However, I can say with 100% certainty that our assistance helped her resolve her case in a better way than it would have been without us.  Although she is unhappy, which is her right, I do not think it is founded in any way.  Not being able to refute her assertions due to attorney/client privilege also puts our firm at a disadvantage in responding to her claims, but our ethics are paramount to any complaint she may make.  Finally, I again would ask that [redacted] state in an email to our office what it is she'd like for us to provide and we'll get it to her right away, but we have no idea what she is requesting and the requests that she references are not in her file nor on any email that we can find.  I hope that resolves the issue.  Thank you.

As was set forth in her reply letter; this former client is comparing legal services we provided to "bullets", "shootings", and that she could be "dead" because of our services. This former client said similar things during the course of our representation.  She either has mental health issues or is severely confused as to what a lawyer can or cannot accomplish.   This former client has made it clear she will settle for nothing except 100% of her money back despite our firm getting her case to a position wherein the other side would default and she would get her decree but SHE, not our firm, chose to stop moving forward with the matter and wanted it delayed a further seven to eight months, which we were unwilling to do for her.  Again, I wish this former client peace but we cannot agree in any way, shape, or form with these continued baseless accusations.  Thank you.

My relationship with the Baker Law Firm started in 2007. Over the past 8 years, I have always gone to Michael when I need help with custody issues.

I completely trust Michael because he has always been up front and honest with me. He can tell me if I am being reasonable or unreasonable. His pricing is always extremely fair. Michael has a communication that style puts you at ease. I always have confidence in my cases because Michael always stresses his integrity. I feel that Michael meets the needs of everyone involved, even the other party. Michael is an excellent communicator during the entire process, he will make time for you by scheduling phone calls, he always responds to emails and you can feel how comfortable Michael is when speaking inside a court room. The entire firm is amazing; Eve is always available and very helpful. She is extremely friendly and professional. They all take the weight off of you in a very stressful situation and you can feel they truly appreciate you as client.

The Baker Law Firm has been handling my divorce and child custody case. My case was not a simple process due to opposing parties. Mr. [redacted] and Mr. [redacted] took what would have otherwise been a horrible mess and handled it with skill, knowledge and did not give up in the face of ongoing battles and issues. They have fought diligently on behalf of me and my children, have given me the courage to stand firm, the guidance to realistically evaluate my needs from the perspective of the law and have treated me with respect and dignity at all times. It has been a privilege to work with them and I will not hesitate to use their services again. I would highly recommend them to anyone that may need their assistance.

Review: Around the beginning of September, 2014, I hired the Baker Law Firm to represent me in a criminal matter. I felt as if they neglected the case completely, didn't properly correspond with me at all, and only cared about their fee. Specifically, the never answered any of my letters while I was in jail, they visited me once within 5 months, there were multiple attorneys that "filled in" at court hearings that were unfamiliar with my case, I never received any documents from them after multiple requests, they will not answer any of my phone calls currently, they threatened to drop my case if they did not receive the remainder of their fees, and upon receipt of the fees, I felt they completely neglected any request I had, and the result of the case was extra jail time and extra charges that were not from the date of incident. I have post-convicted my case and sent out multiple letters, but still have not heard anything from them. I feel taken advantage of seeing that they made me believe that they would fight tooth and nail to get the matter resolved. I did not realize that hiring an attorney would result in extra charges, thousands of dollars in damages, and pain and suffering.Desired Settlement: All monetary losses which comes to at least $3,000.

Business

Response:

As an attorney we are ethically prevented from discussing case details on any forum like this. As a result, it significantly hampers our ability to respond to such an unfortunate and completely unreasonable complaint. This individual had hired a member of the firm for a significant discounted fee despite the client having many challenging issues in her case. Ultimately, our firm represented her to such an extent, despite that member of the firm who had resigned during the representation, that she was given a much more favorable result than she would have received but for our efforts. Unfortunately, in this business, sometimes clients feel that they know better than the attorneys and that happens from time to time. And to believe that we didn't timely respond to correspondence, attend court dates, or do what was required of our firm is blatantly misguided. I do not, as owner of this firm, believe that this accusations are founded whatsoever. And again, if I were able to list the number of issues with this particular client was facing it would be numerous and indicate the type of case(s) we were dealing with.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have all copies of letters and requests that I have sent Baker Law Firm in regarding my cas. I am unaware of any discounted amounts that you so call claim for your fees.I also have no problem with providing documents from my original charges that I was alligated for. YOUR FIRM DID NOT PROVIDE ANYTHING I have asked of nor provide any legal documents about my case which I have also asked for in writting multiple times for during my entire incarrceration and after my release. I ALSO have copies of every letter and request for a meeting or visit to be set up with me to talk about my case during the time I was incarrcerated and emails from my regarding these matters of client neglec. Not one time did your firm or attorneys, from the firm answer my request.Not only did I see multiple attorneys from your firm during the case, not one of them was knowedgeable about my file or how to even pronounce my name in the court room. I asked Every court date to be sent a copy of my file and documents and yet to this date I have NOT received one response or document in my file from your firm. I don't even have a disclaimer about your fees and policies. Ha ha what kind of proffessionals do that? I have requested post conviction relief of my charges in this matter to your firm as my so called "Dicounted Lawyer" in December and also sent my final letter requesting a visit to be set up and or a via visit while I was still in costudy due to the wrong and excessive amount of charges I received.I also requested a copy of my entire file for the numerous time since I have yet to receive a SINGLE documen. Amazing it is now Febuary and I find out that in the end of January your firm put in a motion to remove your self from my case.I have copies of all letters I have sent and phone calls complaining about your firm and the way you Do Not respond to a single request or letter I have sen, as well as the emails set from your attorneys completely disrequardin my request and only caring about your paymen. I didn't know by hiring an attorney you not only get screwed out of money, you also get extra charges and excessive fees add as well on top of finding out your firm went behind my back and tried to dismiss your self so you no longer had to act like you have done anything to help me during my case and as now still have done nothing to help me now. I refuse to let some Law Firm take advantage of people that come to them for help.

Regards,[redacted]

Business

Response:

Again, the case that [redacted] was represented on is over. The original lawyer who was signed on to [redacted]'s case resigned in November, 2014 and our firm, without any extra charges or gap in service ensured that her case was resolved efficiently, timely, and in her favor. If [redacted] would like to email our firm and ask for what we have in her case file we'd be happy to provide it. I did not handle her case except one appearance as another member of the firm helped her to conclusion. At the end of any case a law firm, per the rules, then withdraws from representation. I am not sure what else I can say as the owner of the firm except that I am disappointed that [redacted] continues to disparage our firm and efforts for her. When our firm got the case it was in a much worse position than when it ended. There is no basis to refund money as we completed her case and again, the result was far better than when we accepted the case. Beyond this, attorneys are not ethically permitted to divulge sensitive and/or confidential case information and thus, I cannot and will not divulge the personal facts of her case. However, I can say with 100% certainty that our assistance helped her resolve her case in a better way than it would have been without us. Although she is unhappy, which is her right, I do not think it is founded in any way. Not being able to refute her assertions due to attorney/client privilege also puts our firm at a disadvantage in responding to her claims, but our ethics are paramount to any complaint she may make. Finally, I again would ask that [redacted] state in an email to our office what it is she'd like for us to provide and we'll get it to her right away, but we have no idea what she is requesting and the requests that she references are not in her file nor on any email that we can find. I hope that resolves the issue. Thank you.

I was told that a victory was promised by Mr. B[redacted] himself, $3,500 up front and Mr B[redacted] never once showed up to court, assigned Rebecca B[redacted] as my lawyer to represent me and almost a year later I loose trial that was based on hear say and no factual basis, then has the nerve to say they can no longer help me!!!!! Then suddenly after trial Rebecca B[redacted] is no longer working for the law firm!!??? During trial my lawyer Rebecca was 15 minutes late, did not use nearly any of the massive amounts of evidence that I provided and put her personal thoughts and opinions in front of my own!!! Just say NO! To Baker Law Firm

The Baker Law firm covered my child custody/support case. They were professional, caring, and extremely organized. The firm kept me informed through out the entire process and I never had to worry about anything. They made this difficult situation much more easier to handle. I would recommend them anyone needing legal representation.

This is my second time using The Baker Law Firm and will highly use them again if needed. They met every one of my expectations also the staff is very helpful and friendly. Thank you Baker Law!