The Bank of Tioga

We contacted the customer on 7/9/to discuss his concerns and further review of his claim. We contacted the customer again on 7/10/to discuss options and we have agreed on a satisfactory resolution to bring closure to this case. Thank you. *** ***24-& West Wisconsin TelcomPhone: 715-664-8311Direct: 715-664-0617Email: [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
The business made no attempt to correct the issue of overpricingThey had been charging me $126.00/month for internet and basic phone service while others received more inclusive phone service, internet service, and television service for $114.00/monthI believe this is a unfair practice and would like to be compensated for thisThank you

Our records indicate that the customer referenced in ID#[redacted] visited our office location on June 9, 2015.    He inquired about ways to reduce his bill.  We informed him that we would have new pricing available soon.  We emailed him on June 18th that our new price...

offerings were not available yet.  We contacted him on June 30th to inform him of the new internet speeds and pricing are now available.    He has decided to subscribe to our new internet speed bundle pricing. Please let me know if you any questions. Thank you. [redacted]24-7 & West Wisconsin TelcomPhone: 715-664-8311Direct: 715-664-0617Email:  [redacted]