I am rejecting this response because: they need to make exceptions to that rule, you don't know hours in advance you'e Going to be sick My sister and I both are on a fixed income and we had to save for a couple of months to buy those tickets
Unfortunately we were unable to offer a reschedule to this guest due to our cancellation policy which states that we require a 24-hour advance notice of cancellationDue to the nature of our business both our staffing for the evening as well as meal preparations were made with these guest included
in those countsThis guest was made aware of our cancellation policy at the time of booking, as it is required for all box office staff to state the policy prior to accepting paymentAfter the reservation was made there was an email confirmation, again stating this policy, sent to this guest to the email that she provided to us. The Barn Dinner Theatre’s full cancellation policy states: All Sales are non-refundableIf for any reason someone in your party is unable to attend, we require a 24-hour notice of cancellation - then seats may be exchanged to another performance of the same production or put into an account credit that will be valid for monthsIf you do not call at least hours ahead of time to let us know that you will not be attending, your reservation will be treated as a no show and no exchanges or account credits will be issued
I am rejecting this response because: they need to make exceptions to that rule, you don't know hours in advance you'e Going to be sick My sister and I both are on a fixed income and we had to save for a couple of months to buy those tickets
Unfortunately we were unable to offer a reschedule to this guest due to our cancellation policy which states that we require a 24-hour advance notice of cancellationDue to the nature of our business both our staffing for the evening as well as meal preparations were made with these guest included
in those countsThis guest was made aware of our cancellation policy at the time of booking, as it is required for all box office staff to state the policy prior to accepting paymentAfter the reservation was made there was an email confirmation, again stating this policy, sent to this guest to the email that she provided to us. The Barn Dinner Theatre’s full cancellation policy states: All Sales are non-refundableIf for any reason someone in your party is unable to attend, we require a 24-hour notice of cancellation - then seats may be exchanged to another performance of the same production or put into an account credit that will be valid for monthsIf you do not call at least hours ahead of time to let us know that you will not be attending, your reservation will be treated as a no show and no exchanges or account credits will be issued