The Bedding Group, Inc. Reviews (1)
The Bedding Group, Inc. Rating
Address: 2350 Fifth Street, Rock Island, Illinois, United States, 61201
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Address: 2350 Fifth Street, Rock Island, Illinois, United States, 61201
Phone: |
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Add contact information for The Bedding Group, Inc.
After meeting all requirements to fulfill mattress warranty claims (2), company refuses to provide a reasonable option to resolve claim
Purchased mattresses in from same store
Brookside Plush: Queen = year warranty
Brookside Plush King Koil: King = year warranty
Within years of the purchase, both mattresses have significant saggingPainful to back and knees to sleep on The store I purchased from has since gone out of business
I contacted The Bedding Group to fulfill the warranties for both mattresses I filled out claim forms for both mattresses I took photosI took measurements I followed all the directions to complete my requirements in making a claim and submitted everything
No one contacted me I continued to follow up with the one contact person I had - she was very nice, but not the decision maker After weeks of me following up, their decision was that I would need to somehow take my mattresses on my own to a store in another town so t