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Address: 90 W Wieuca Rd NE Ste 110, Atlanta, Georgia, United States, 30342-3200
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Dear Mrs. [redacted]RE: Mr. [redacted] Customer Satisfaction - Revdex.com ID #[redacted]This letter is in response to your letter dated January 12, 2018 regarding Mr. [redacted]s experience with our firm. Thank you for forwarding this customers concerns to our attention. Customer satisfaction is...
our highest priority and that we take complaints like this very seriously.We have contacted Mr. [redacted] and will continue to follow up with him in order to ensure we are providing the service, care, and consideration that he, and all of our valued customers deserve. Although this customer has acknowledged he made a mistake that damaged his equipment, we are working with him to address his concerns and would love to assist him with a resolution to this issue. Please understand however that some customer issues, concerns, and or demands cannot be reasonable accommodated.Should you have any further questions or concerns regarding this matter, Please feel free to contact me directly at ###-###-####. Thank you.Sincerely,Dustin P[redacted]Operations ManagerM&R Power Equipment