The Bootcamp, L.L.C.

My son went to Monster X Camp and inquired about attending classes there. [redacted], the manager told him that he had a great Grand Opening special that was a monthly membership for $120.00 that could be canceled at anytime. My son told him that he would be going away to school in January, so he could only participate for a couple of months so he needed to have a monthly membership that he could cancel at any time. My son believed the manager and agreed to a montly membership. My son got ready to pay cash and the manager said they must put it on a credit card. I hestitated to give him my credit card for this exact reason, but my son assured me that this was a Christian company(the manager said he was and scripture verses on the wall for advertisement)and they promised him they would only take out monthly and he could cancel at any time. My son signed the contract on August 25th, because he was told he had to sign it for the monthly withdrawals....he did not see any program start date/end date when he signed it. My son went in on October 24th to talk to [redacted] the manager and to cancel his membership because it was not working out with his school schedule. The manager said he could not take the cancellation that it was through a billing service called Members Solutions. I spoke to [redacted] the next day myself, and he said he can't take the cancellation either. We have tried to contact Members Solution to cancel, and today I spoke with a lady named [redacted] and she informed me that we could not cancel unless we paid the $400 cancellation fee...she would not take my cancellation. I went back by the studio today to speak to [redacted] and turn in a cancellation. The girl at the front desk cannot take the cancellation and for the third time I've been by, cannot tell me when [redacted] will be in and says she cannot answer any questions. My son is 18 years old with no credit cards and has no way of paying this himself and we wish it to be canceled and his name cleared of any cancellation charges. We have paid $338.00 for two months and initiation charges....which would pay for August-September and September-October. I believe this is more than fair and just disappointed that a manager/owner or a company could feel good about misleading a client and knowingly set up their parents account to be withdrawn and on top of that to have someone sign a contract and tell them it is for montly payment purposes only!! This is what our society is coming to and it is so sad that a student that is just turned 18 three months ago could be taken advantage of in this way..