The BrickKicker

We have agreed to replace his bumper as a goodwill gestureAlthough customer never requested to have the front plate bracket, not installed, prior to deliveryAs an Illinois dealer, [redacted] Company supplies us with front license plate brackets to install on every new vehicle, as the [redacted] ** [redacted] requires front and rear license plates

Initial Business Response /* (1000, 5, 2015/07/15) */
Contact Name and Title: *** *** Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@tompeckford.com
We have resolved issue with customer

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                                        ...⇄                                 January 23, 2017       Revdex.com of Chicago,       Re: ID # [redacted]      In response to the complaint filed on 1/13/2017 by [redacted] the customer has picked up their 2016 BMW from our dealership, and it has been paid in full, resolving their issue.     Respectfully, [redacted] General Manager Tom Peck Ford of Huntley [redacted]

We have agreed to replace his bumper as a goodwill gesture. Although customer never requested to have the front plate bracket, not installed, prior to delivery. As an Illinois dealer, [redacted] Company
supplies us with front license plate brackets to install on every new vehicle, as the [redacted]...

[redacted] requires front and rear license plates.