Hello,Who would potentially have the ability to see my last name besides the Revdex.com and the business I filed the complaint about? Can any other persons, business, insurance companies, government agencies, etc contact the Revdex.com down the road to inquire about anything where my full name would be
disclosed? Or, would any other identifying information such as my address, phone #, etc be disclosed that could link my fist name to my identity? Would my name be posted on the Revdex.com site with the complaint? (This is only an issue because of the nature of the product and that I don't want certain people and other entities to be able to see I purchased a product with nicotine in it.)The product is shown on the claim It's "Menthol-12mg Str." That is the "Item ID" shown on the invoice (There wasn't room on the Revdex.com's form to type more characters in that field.) It's e-liquid for use in a vaporizer Menthol tobacco flavor, ml size bottle, mg nicotine, strong menthol flavor I paid $for the whole order which included two bottles of e-liquid, $each, plus $shipping One bottle they sent is what I ordered, the other bottle was not The bottle I ordered that was not delivered was $29.I would just like a refund at this point for $29, not for the company to ship the e-liquid Since I have filed a complaint against them, I would not feel comfortable with the product they send as the bottles are not sealed.Please let me know about the confidentiality policy regarding my identity.Thank you,***
Revdex.com:
The business, *** ***, contacted me in reference to complaint ID *** The owner was apologetic and refunded my order total, not just the amount for the incorrect item He stated they have been having issues with their email server and consequently did not received my emails / requests I am giving him the benefit of the doubt as he sounded sincere and I appreciate that he called I am satisfied with this resolution and the matter has been resolved Thank you for your help
Sincerely,
*** *
Hello,Who would potentially have the ability to see my last name besides the Revdex.com and the business I filed the complaint about? Can any other persons, business, insurance companies, government agencies, etc contact the Revdex.com down the road to inquire about anything where my full name would be
disclosed? Or, would any other identifying information such as my address, phone #, etc be disclosed that could link my fist name to my identity? Would my name be posted on the Revdex.com site with the complaint? (This is only an issue because of the nature of the product and that I don't want certain people and other entities to be able to see I purchased a product with nicotine in it.)The product is shown on the claim It's "Menthol-12mg Str." That is the "Item ID" shown on the invoice (There wasn't room on the Revdex.com's form to type more characters in that field.) It's e-liquid for use in a vaporizer Menthol tobacco flavor, ml size bottle, mg nicotine, strong menthol flavor I paid $for the whole order which included two bottles of e-liquid, $each, plus $shipping One bottle they sent is what I ordered, the other bottle was not The bottle I ordered that was not delivered was $29.I would just like a refund at this point for $29, not for the company to ship the e-liquid Since I have filed a complaint against them, I would not feel comfortable with the product they send as the bottles are not sealed.Please let me know about the confidentiality policy regarding my identity.Thank you,***
Revdex.com:
The business, *** ***, contacted me in reference to complaint ID *** The owner was apologetic and refunded my order total, not just the amount for the incorrect item He stated they have been having issues with their email server and consequently did not received my emails / requests I am giving him the benefit of the doubt as he sounded sincere and I appreciate that he called I am satisfied with this resolution and the matter has been resolved Thank you for your help
Sincerely,
*** *