Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did not tell Mr*** that I would go to his home to pick up my key. Again, I felt that he was unprofessional in even suggesting that I do that. He told me he lived across the road from the realty office. Since he was so close, the right thing to do would have been for him to bring the key to me. Also, I did not receive his letter and my key until more than a week later. It should not have taken more than one day for me to receive my key back if he had put it in the mail immediately. I had already had my lock changed by the time I received my old key backI feel that either he or his office should compensate me for this expense
Regards,
*** ***
I regret Ms*** felt the need to do this I picked up the lockbox as she noted, on Tuesday She came by Advantage Realty office on Friday, during which I suggested she come by my Home Office, no realtor with Advantage has a office at this location, to which she said she would
Only 1/mile away from Advantage's office She never showed I waited one day expecting her to come and pick up When she didn't, I developed a letter to her on Saturday, in which I thanked her for letting me try to help her, and mailed with her key the same day In a voicemail on Saturday, I received the following voicemail, which I still have:
"*** this is *** *** *** *** ***, you said you would mail my house key back to me and as of yet have not received it I expect you to mail it to me immediately and I expect to receive no later than Tuesday, if I do not have in my hands at that time, we are going to have some problems Thank you."
I hope you understand that no disrespect was meant to Ms*** She should have the letter I sent as well as her key
*** ***, Realtor
Advantage Realty, Inc
Phone: ###-###-####
Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did not tell Mr*** that I would go to his home to pick up my key. Again, I felt that he was unprofessional in even suggesting that I do that. He told me he lived across the road from the realty office. Since he was so close, the right thing to do would have been for him to bring the key to me. Also, I did not receive his letter and my key until more than a week later. It should not have taken more than one day for me to receive my key back if he had put it in the mail immediately. I had already had my lock changed by the time I received my old key backI feel that either he or his office should compensate me for this expense
Regards,
*** ***
I regret Ms*** felt the need to do this I picked up the lockbox as she noted, on Tuesday She came by Advantage Realty office on Friday, during which I suggested she come by my Home Office, no realtor with Advantage has a office at this location, to which she said she would
Only 1/mile away from Advantage's office She never showed I waited one day expecting her to come and pick up When she didn't, I developed a letter to her on Saturday, in which I thanked her for letting me try to help her, and mailed with her key the same day In a voicemail on Saturday, I received the following voicemail, which I still have:
"*** this is *** *** *** *** ***, you said you would mail my house key back to me and as of yet have not received it I expect you to mail it to me immediately and I expect to receive no later than Tuesday, if I do not have in my hands at that time, we are going to have some problems Thank you."
I hope you understand that no disrespect was meant to Ms*** She should have the letter I sent as well as her key
*** ***, Realtor
Advantage Realty, Inc
Phone: ###-###-####