The Calli Institute, LLC

As part of any initial meeting with a new client, the therapist explains the benefits and risks associated with therapyPart of what is discussed is the fact that therapy requires active involvement on the part of the client and may invoke unpleasant feelings, frustrations, feelings of anger,
sadness, worry or fearPsychotherapy may result in asking the client to challenge their own perceptions and try a different way of looking at, thinking about or handling certain situationsThe client signed the consent for treatment indicating her understanding of the risks and her role in her therapy sessionsIt was not until after six months of regular sessions, that the client expressed her dissatisfaction with her sessions as a wholeOn the following Monday, the client called the clinic and spoke at length with the co-owner of the clinicIn our responsibility to protect the confidentiality of all of our clients, we will not disclose any additional facts, but will continue to work with the client directly to satisfy her concerns to the best of our abilityLiz A***, Managing PartnerCo-Owner, The Calli Institute

As part of any initial meeting with a new client, the therapist explains the benefits and risks associated with therapy. Part of what is discussed is the fact that therapy requires active involvement on the part of the client and may invoke unpleasant feelings, frustrations, feelings of anger, sadness, worry or fear. Psychotherapy may result in asking the client to challenge their own perceptions and try a different way of looking at, thinking about or handling certain situations. The client signed the consent for treatment indicating her understanding of the risks and her role in her therapy sessions. It was not until after six months of regular sessions, that the client expressed her dissatisfaction with her sessions as a whole. On the following Monday, the client called the clinic and spoke at length with the co-owner of the clinic. In our responsibility to protect the confidentiality of all of our clients, we will not disclose any additional facts, but will continue to work with the client directly to satisfy her concerns to the best of our ability. Liz A[redacted], Managing PartnerCo-Owner, The Calli Institute

I am rejecting this response because: The business has not reached out to me as of yet, I did sign a consent for services and after 6 months I did not feel that this therapy was working in my favor. I actively tried for 6 months to gain coping skills which was what I needed and never received, this is why I am asking for a credit for half of my bill. I have made payments, but feel I should not have to pay all of it since I did not get what I needed out of this therapy. I need to find a counselor that can help me acquire the coping skills I need.