The Car Spa Car Wash

The customer will receive a refund of $for his lost car wash However, his BANK and not us charged him the $probably to secure his purchase with use of his debit card At this point almost days later I am sure that charge was adjusted back to $thanks, the car spa

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

The customer will receive a refund of $7.00 for his lost car wash.  However, his BANK and not us charged him the $10 probably to secure his purchase with use of his debit card.  At this point almost 10 days later I am sure that charge was adjusted back to $7. thanks, the car spa

Review: I went through the $9 express wash on 05/15/2013. When it finished I got out and looked at my car. It looked as if it was never washed and it had the pink wax all over it. I then took it over to the hand wash bay and washed it myself to get all the gunk off of it. So a quick 5 minute wash ended up costing me 15 minutes of my time and $20. I would like a refund of at least the $9. While I was there I looked for a phone number to contact someone directly, instead I found a sign that said for complaints please write your name, phone number and issue down and put it on the door. Frankly that is unacceptable, I will not write my name and number down for just anyone to get ahold of. I dont understand why the person thinks its ok for the customer to post their phone number and they arent required to post thiers. I also tried googling a phone number for the car wash and there is nothing listed.Desired Settlement: I want my money back.