Initial Business Response /* (1000, 12, 2016/06/16) */
I received your letter and I have followed up with personnel from the Yorkville department with whom *** interacted regarding her issue over the seat feeFrom what I can determine, there is no basis to make an exception for ***
involving this very standard practiceI will indicate this determination according to the directions in your letter
***
Initial Consumer Rebuttal /* (3000, 14, 2016/06/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no basis to make an exception for *** involving this very standard practice
This is the response?
***As there is no reason to keep the non-refundable deposit in this casethere is a purpose for non-refundable deposits, in my case there should be exception
***
RESPONSE to Case ID ***:
At Yorkville University, we have strong quality control measures in place and after a thorough investigation are convinced there are adequate measures taken to inform students of our refund policiesHaving said that, we acknowledge and respect this particular
student’s complaintWe have issued a full refund to the complainant in the amount of $
*** ***
Associate Director of Communications
Yorkville University
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Initial Business Response /* (1000, 12, 2016/06/16) */
I received your letter and I have followed up with personnel from the Yorkville department with whom *** interacted regarding her issue over the seat feeFrom what I can determine, there is no basis to make an exception for ***
involving this very standard practiceI will indicate this determination according to the directions in your letter
***
Initial Consumer Rebuttal /* (3000, 14, 2016/06/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no basis to make an exception for *** involving this very standard practice
This is the response?
***As there is no reason to keep the non-refundable deposit in this casethere is a purpose for non-refundable deposits, in my case there should be exception
***
RESPONSE to Case ID ***:
At Yorkville University, we have strong quality control measures in place and after a thorough investigation are convinced there are adequate measures taken to inform students of our refund policiesHaving said that, we acknowledge and respect this particular
student’s complaintWe have issued a full refund to the complainant in the amount of $
*** ***
Associate Director of Communications
Yorkville University